Come join our fantastic team.
We love to entertain! It’s in our DNA!... and it’s not just about bowling.
We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4D
Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully
licensed bars including cocktails, and of course our fabulous food menu.
We have something fun for all the family to do, regardless of age. Our centres
are fantastic places to visit, and even better places to work in. Why not come
and help us entertain?
We are looking for people who want to work in a fun environment. You
need confidence, energy and a positive attitude. The rest we can teach you!!
The Role
As a Customer Service Assistant, you will deliver an outstanding experience
for our customers. This includes booking customers in at reception, being a
point of contact for customer questions, being alert to sales opportunities,
hosting individuals and parties, keeping the centre clean and tidy, preparing and
serving food and drinks.
You'll work across various departments, from running the
Laser Arena and hosting Escape Room experiences to managing karaoke rooms and
serving drinks at the bar. Every day will bring something new, keeping the fun
flowing!
You will work efficiently, show initiative and be friendly. Exceptional
customer service will be at heart of your role. You will also need to be
confident and comfortable when dealing with customers.
Skills You Need
* Determined, enthusiastic,
and able to work in a fast-paced environment
* Excellent customer
service, communication skills, and a "nothing is too much trouble"
attitude
* Fully flexible, including
evenings and weekends
* Approachable, helpful,
organised, strong
attention to detail and a strong team player
Our Fantastic Benefits
* Tenpin
Treats – Retailer discounts, Smart Tech and Best
Doctors
* Free
Bowling for family and friends
* Free
Food (when working 6 hours or more)
* Enhanced
Maternity, Paternity, Adoption leave
* Medicash
Health Care Cash Back Scheme
* Employee
Assistance Programme
* Free
counselling
* Life
assurance – 2 x annual salary
* Long
Service Awards
* Recommend
a Friend Scheme
* On
the Spot Rewards
Career Development
If you are looking for career development, then Tenpin is a great place
to start. We continually strive to develop our network of impressive and highly
successful sites, and recognise great people contribute to great success! Most
of our managers joined us as a Team Member and have progressed into management
or senior roles.
What Happens Next?
If you are ready to develop your career with us, click apply and
complete the short application process (2 mins).