At Moxy Piccadilly Circus, we do things differently. We’re stylish, spirited, and always on – just like the city we’re proud to be part of. Moxy is more than just a place to stay; it’s a vibe. Think smart design, buzzing social spaces, and a bold team who bring the energy 24/7.
We’re looking for a confident and capable Night Manager to take charge of the hotel after dark. You’ll be the one keeping everything running smoothly overnight – from guest arrivals to security checks – making sure every guest feels the same vibrant Moxy spirit, no matter the hour.
----------------------------------- What You’ll Be Doing
* Lead and support the night team to deliver warm, professional, and on-brand service.
* Manage overnight operations, including late check-ins, early check-outs, and guest requests.
* Handle guest concerns with confidence and a calm, can-do attitude.
* Ensure safety and security of the hotel overnight, carrying out regular checks.
* Oversee night audit procedures and prepare reports to keep things on track for the next day.
* Maintain a lively, welcoming atmosphere even when the city sleeps.
* Coordinate with day teams to ensure a seamless handover and smooth guest journey.
----------------------------------- What We’re Looking For
* Previous experience in hotel front office or guest services (supervisory or management experience essential).
* A self-starter with strong decision-making and leadership skills, especially under pressure.
* Warm, engaging communication and a true guest service mindset.
* Experience with PMS systems (Opera experience preferred).
* Reliability, flexibility, and the confidence to lead the hotel independently overnight.