Customer Service Advisor – Bury - Hourly rate between £10.00 to £12.21
As a Customer Service Advisor, you'll play a vital role in welcoming individuals to our sites, setting the stage for their well-being and leisure journey. Your responsibilities will include handling bookings, membership sales, and addressing member queries with care and professionalism.
3.83 hours per week
Rota
1 in 3 Weekends Saturday and Sunday 8-4
Abbeycroft can offer you:
· A Multisite membership
· A discounted multisite membership for someone that lives with you
· Free child swims (Not lessons)
· Annual Leave entitlement
· Pension Scheme with NEST
· Opportunities for career development and progression
We also offer Westfield Health Benefits which include Mental, Physical health and financial support, a 24/7 DoctorLineTM, access to Togetherall and generous Highstreet discounts and cashback.
Key Responsibilities:
· Greet and assist visitors to our facilities, ensuring a warm and welcoming experience.
· Manage bookings, process memberships, and provide information to members as needed.
· Maintain a high standard of customer service, demonstrating patience and empathy in all interactions.
· Utilise computer systems confidently to handle administrative tasks efficiently.
Requirements:
· Genuine passion for helping others and creating positive experiences.
· Flexible approach to work in a dynamic and diverse environment.
· Organisational skills and comfort with computer usage.
· Commitment to delivering exceptional customer service.
Qualifications: N/A
Closing Date: 03/09/25
Interviews will take place onsite after the closing date
Join our team at Abbeycroft and become part of a rewarding journey dedicated to community well-being. Apply now to start your adventure with us
As a Disability Confident Employer we encourage you to let us know If you require reasonable adjustments to any part of the recruitment/selection process. We will guarantee an interview to a candidate with a disability as defined by the Equality Act 2010, if they otherwise meet the minimum selection requirements.
Job Types: Part-time, Permanent
Pay: £10.00-£12.21 per hour
Expected hours: 3.83 per week
Ability to commute/relocate:
* Bury St Edmunds, IP33 3TT: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
* Please explain any previous reception or customer service roles you have held.
* What interests you in this role?
Work Location: In person