Carbon60 is looking for a Operation Support Agent to join a leading global player in the aerospace industry, known for its commitment to innovation, quality, and customer satisfaction. This position if based in Filton, as it is a contract role it will last until the end of December 2026.
Key Responsibilities:
- Implement and improve boards & routines with operational teams
- Train and coach teams by running awareness sessions on AOS standards and principles
- Launch and participate in management go-look-see activities, providing structured feedback
- Measure and report on AOS maturity using KPIs, activities, and self-assessments
- Co-facilitate AOS workshops and participate in industrial assessments
- Co-facilitate the development of AOS / MES roadmaps and Tactical Implementation Plans (TIP) with operational teams
- Exchange best practices with other AOS Agents
Required Skills and Qualifications:
- Good knowledge of AOS standards, global system view, and Operational Excellence principles
- Strong awareness of Lean and Six Sigma principles, methods, and tools
- Ability to tutor AOS bricks and MES usage to front-line managers, technicians, and operators
- Understanding of change management basics and the ability to adapt tutoring approaches accordingly
- Capability to provide structured feedback to leaders on routines management and performance dialogue
- Ability to identify deviatio...