We are looking for an Application and System Engineer to join our team in Colchester, United Kingdom.
Role and Responsibilities
Support customer applications in semiconductor on wafer and advanced packaging.
Translate customer requirements into effective tool operation.
Handle customer samples and produce reports, data, and presentations.
Provide technical sales support and respond to technical enquiries.
Deliver on site installation, training, diagnostics, and applications support.
Manage customer expectations professionally and follow escalation processes.
Work closely with R&D teams to resolve issues promptly.
Skills and Qualifications
Essential
Degree in engineering or science.
Strong numerical skills.
Advanced Microsoft Office skills.
Experience creating customer facing technical reports.
Excellent communication and presentation skills.
Strong interpersonal and team-working abilities.
Customer focused, proactive, and adaptable.
Able to work under pressure and meet deadlines.
Desirable
Higher degree or PhD.
Semiconductor or metrology experience.
Knowledge of semiconductor fabrication processes.
Software and general PC skills.
Travel
Some International travel to customer sites is possible.
Some travel between Colchester and Aylesbury Nordson sites.
Benefits
We offer a flexible work schedule, a comprehensive benefits package, and opportunities for growth and development. Our benefits do further include:
Company Healthcare Scheme after successful completion of probationary period (3 months)
Group Personal Pension Plan - 4% minimum employee contribution, 6% employer contribution after successful completion of probationary period (3 months)
25 days annual holiday entitlement, plus public holidays