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Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing the following brands that comprise the expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our continued success is driven by our ability to stay true to our mission: to empower, engage, and inspire our consumers — every step of the way.
Our team members are the heart of our stores worldwide, bringing passion and going above and beyond to ensure an exceptional customer experience. From entry to exit, your core responsibility is to make sure customers enjoy their time with us, whether helping them select shoes or style outfits.
Key Responsibilities
* Creating amazing experiences through authentic customer service that leaves a lasting impression.
* Achieving sales targets and performance metrics.
* Interacting with customers, educating them on products, and building rapport.
* Maintaining store standards, including visual merchandising, managing deliveries, stock replenishment, and adhering to health & safety procedures.
* Managing cash and following policies for security, safety, and stock accuracy.
* Encouraging customer loyalty by discussing upcoming launches and collecting customer data.
Knowledge, Skills, and Abilities Required
* Flexible schedule, including weekends and holidays.
* Retail sales experience preferred but not required.
* Passion for our brands and lifestyles.
* Excellent communication skills.
* Positive, professional attitude.
* Enthusiasm to learn and share product knowledge.
* Ability to work under pressure in a fast-paced, sales-driven environment.
US Candidates Only
* Compliance with Company’s AAP/EEO policies.
* High School diploma or equivalent.
Working Conditions
* Retail environment.
The Extras
* Generous clothing allowance.
* Training & development opportunities.
* Quarterly bonuses.
* 60% discount on all Sweaty Betty merchandise.
* Pro-rated 25 days holiday (part-time included).
* Referral bonus scheme.
* Season Ticket Loan.
* Access to Retail Trust for advice & support.
* Budget for fitness classes per store.
* Access to Sample sales.
* Health Cash Plan with Medicash (post-probation).
* Enhanced Family Leave policy.
* Cycle to work & Buzz bike schemes.
Our DEI Commitment
We aim to create a culture that embodies empowerment, celebrates diversity, and promotes inclusion and equity. We are committed to ongoing learning, development, and providing equal employment opportunities. Our DEI mission is "to embed diversity, equity, and inclusion at the heart of our business, creating a culture of belonging that empowers everyone to be their authentic selves." We recognize our journey is ongoing and are dedicated to making meaningful, sometimes challenging, progress as champions of inclusivity, working with our DEI committees and collectives. When we say all, we mean it.
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