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Customer support engineer

Gloucester
Redkite Engineering Recruitment
Customer support engineer
Posted: 22 July
Offer description

Customer Support Engineer Metrology & Measurement Systems
Based in Gloucester |

Were working with a leader in industrial measurement and inspection systems helping customers across aerospace, medical, automotive and precision engineering sectors level up their manufacturing with smart technology and automation.

Right now, they are on the hunt for a Customer Support Engineer to join their technical services team. If you are someone who enjoys solving real-world engineering problems, travelling to customer sites, and getting hands-on with precision equipment, this ones for you.

What You will Be Doing:
On-site installation, commissioning, calibration and support of metrology systems
Diagnosing and resolving technical issues (electrical, mechanical, software)
Delivering basic training to end users
Supporting CRM records and calibration certs
Working across service, applications, and support teams
Covering UK-wide field service (with some overnight stays)

What You will Need:
HNC/HND or higher in Mechanical Engineering (or similar)
Comfortable working with electrical circuits and PC-based systems
Experience with CMMs, vision systems, height gauges or shadowgraphs
Strong communication and time management
Valid passport and UK driving licence

What's In It for You:
Competitive salary + bonus
25 days holiday + BH
Quarterly company away days
Private health package (Vitality)
Cycle to work, training budget, and free on-site parking

Its a role where no two days are the same, the kit is genuinely interesting, and the team actually supports each other. If you are into metrology, field service and customer-facing engineering please get in touch or apply for more details.

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