Outpatient Administration Advert
An exciting opportunity has arisen to join the Outpatient Administration team for NHS Grampian within Woodend General Hospital.
We have a Band 2 Outpatient Receptionist post available as follows:
14.8 hours - Thursday 08:30-17:00 & Friday 08:30-16:48
We are looking to recruit a motivated and enthusiastic individual to provide administrative support to the Outpatients Department
The role will involve dealing with telephone enquiries from patients, processing GP referrals, preparing clinic lists and paperwork for upcoming clinics, assisting clinic coordinators with booking appointments from outpatient waiting lists and any other general administrative duties.
Applicants must be able to demonstrate good customer service skills, polite telephone manner and be able to work as part of a team. You should have the ability to work well under pressure during times of staff shortages and a flexible approach to the needs of the department are essential.
Applicants must have the ability to deal with service users and colleagues in a confident, caring and empathetic manner both over the phone and in person. You should be well organised and methodical with excellent communication, interpersonal and IT skills to cope with the demands of a busy clinic reception.
Please ensure that you read the job description and personal specification and tell us in the supporting, statement how your past experience relates to this role and why you think you should be considered.
For an informal discussion about the above post, please telephone Mandy Hay on 01224 558849.
Interviews will be on Thursday 17th July 2025.
ADDITIONAL INFORMATION FOR CANDIDATES
[Grampian Area Map with Major Aberdeenshire and Moray Towns]You should apply for this post by completing the application process on Jobtrain.
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NHS Grampian forms one of the fourteen regional health boards of NHS Scotland and is responsible for providing health and social care services to a population of over 500,000 people living in Aberdeen, Aberdeenshire and Moray.
As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.