Commercial Operations Manager
Runcorn
£50,000 - £60,000 depending on experience + other bens
Our market-leading client is looking to secure the services of a Commercial Operations Manager. This is a hands-on strategic role and part of the group leadership team. The incumbent will provide commercial, strategic and analytical support to all areas of the business
Key requirements for the Commercial Operations Manager role:
* Direct management of UK based Customer Service and Warehousing Team
* Working with UK Sales Director to support the Business Development Team to achieve monthly targets and the annual business plan
* Working across the business to produce business cases that evaluate and support new business development
* Reporting and analysis of Sales, Volumes and Gross Margin, ensuring all product costings are up to date to support achievement of target margins
* Working with the Purchasing Manager and customer facing team to forecast and manage product availability to meet customer demand
* Management and co-ordination of Marketing activities, including outsourced contract, web content, exhibitions etc.
* Attend trade exhibitions and where necessary trade associations
* Improvement of the performance of the Business Unit across several key performance measures, including but not limited to customer care, service excellence, attention to detail, stock management, warehousing, and employee performance
* Generating a culture of continuous improvement through staff performance-related coaching, mentoring, and leading by example in terms of attention to detail, outstanding customer service, commitment, enthusiasm, and drive and passion.
Skills & experience of a Commercial Operations Manager role:
* Experienced, Commercial Manager, with a proven track record in end-to-end operational management in a B2B distribution environment
* Ability to demonstrate a successful track record and show the achievement of financial objectives and targets
* Experience of using CRM systems
* Understanding of Stock Control, Supply Chain and Logistics
* Exceptional people management skills with the ability to demonstrate strong leadership and relationship-building skills both internally and externally
* Must be financially and commercially astute
* Strong communication skills and comfortable presenting at Board Level
* Ability to juggle different demands and switch between them as appropriate.
* Proactive, agile, with a can-do attitude
Our client is built on diversity. Their ambition is to build an inclusive culture where diversity is embraced, and everyone feels safe, respected, valued and able to thrive as part of a winning, engaged team.
As part of our recruitment process, you will be required to provide evidence of your right to work in the UK. Documentary evidence will be requested at the interview stage