Robert Half is working in partnership with a well-established client to recruit an experienced Revenues and Benefits Officer for an ongoing temporary position. This is an excellent opportunity for professionals with a strong background in NEC/IWorld systems who thrive in a busy, customer-focused environment. The Role: In this role, you will be responsible for providing accurate Benefits and Council Tax advice to customers, while encouraging the use of digital and telephone service channels. You will handle enquiries face-to-face, as well as through electronic communication and telephone. Key Details: Ongoing temporary assignment Full-time hours: Monday to Friday, 8:45 AM - 5:00 PM Office-based role - remote or hybrid working is not available What We're Looking For: Previous experience in a Revenues and Benefits environment is essential Proficiency with NEC/IWorld systems Strong communication and customer service skills Confidence in handling queries across multiple contact channels Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.