Executive Sales Assistant
Department: Sales / Executive Office
Reports To: Sales Director or General Manager
Location: Lydney, Gloucestershire
Employment Type: Full Time
Position Summary
The Executive Sales Assistant provides high-level administrative and sales support to the Sales Director and management team within a wholesalebusiness. This role ensures the smooth coordination of sales operations, customer account management, and internal communication between sales and dispatch teams. The ideal candidate is organized, detail-oriented, and passionate about supporting a business that supplies quality garden sundries, décor, wildlife and home products to trade clients.
Key Responsibilities
Sales & Customer Support
* Support the Sales Director in managing key trade accounts, processing orders, and coordinating customer communications.
* Respond promptly and professionally to inquiries from garden centres and other wholesale clients.
* Prepare quotes, sales confirmations, and product availability lists.
* Assist with pricing updates, contract renewals, and tender submissions.
* Maintain accurate client records and sales notes in the CRM system.
Executive & Administrative Support
* Manage the Sales Director's calendar, appointments, travel, and correspondence.
* Draft and format sales reports, presentations, and client proposals.
* Handle confidential information with professionalism and discretion.
* Organize internal and client meetings, record minutes, and track action items.
Operational Coordination
* Liaise with production, dispatch, and logistics teams to ensure accurate order fulfilment and delivery scheduling.
* Track availability and inventory levels for key product lines.
* Assist in planning trade shows, client visits.
Reporting & Analysis
* Compile and distribute weekly and monthly sales reports and forecasts.
* Monitor sales trends, customer demand, and market opportunities.
* Assist with budgeting, target tracking, and performance metrics for the sales team.
Qualifications
Education:
* Certificate, Diploma, or Degree in Business Administration, or related field such as Marketing (or equivalent experience).
Experience:
* 3–5 years' experience in a sales coordination or executive assistant
* Familiarity with trade client management, logistics coordination, and seasonal production cycles.
Skills:
* Excellent organizational and time-management abilities.
* Strong written and verbal communication skills.
* High proficiency with Microsoft Office (Excel, Outlook, PowerPoint) and CRM/ERP systems.
* Strong attention to detail and accuracy with data and documentation.
* Ability to build strong relationships with clients and internal teams.
Personal Attributes
* Proactive, dependable, and solution oriented.
* Comfortable working in a fast-paced, seasonal business environment.
* Professional demeanour with a customer-first attitude.
Compensation & Benefits
* Competitive salary commensurate with experience
* Opportunities for career growth
Job Type: Full-time
Pay: £24,500.00-£35,000.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
* Store discount
Work Location: In person