IT AdministratorBelfast - hybrid (2 days WFH pw)East Belfast OfficeM-F / 9-5 (Flexitime) Summary of the RoleWe are currently recruiting for an IT Administrator to join a leading organisation's applications team on a temporary 6+ month contract (with strong potential for a permanent role).This IT Administrator role is ideally suited to someone with stong problem-solving and troubleshooting ability, a self starter with a proactive approach to learning. This role would be ideal for someone with a solid foundation of IT Support experience and customer service skills. Key ResponsibilitiesResolve applications support tickets to the business, including investigation and resolution of system issuesManage system administration tasks including user access, security, and ongoing maintenanceAnalyse data to ensure accuracy, identify trends, and highlight risks or opportunitiesOversee data management processes, ensuring data integrity and governance of key master dataMaintain and update helpdesk records and process documentation knowledge basesAssist in the development of training materials and deliver end-user training where required CriteriaService Desk / IT Support experienceApplication support exposure such as SAP or ERP would be great to have but not essentialStrong communication and customer service skills (in house support role but lots of interaction with end users)Ideal for an IT Graduate with a year or 2 IT Support experience and some customer service experience. To Move ForwardIf you are interested in this IT Administrator opportunity, apply now or get in touch with VANRATH for a confidential chat. This is a temporary role for 6+ months with the strong potential for a move to a permanent position.Skills:SAP Knowledge Data Analysis System Administration ERP Experience Process Understanding Issue ResolutionBenefits:Work From HomeWHJS1_NI