Overall Role Purpose:
1. To lead and manage a team of specialist review officers to ensure that reviews are carried out within statutory timescales and to a high standard, providing casework supervision on complex cases and dressing any performance issues within the team.
2. To act as a role model, mentor and standard bearer for the Housing Solutions Team, leading Housing Solutions Officers by example, setting standards for individuals and teams, motivating and leading team members and actively driving customer service standards, corporate values and service objectives.
3. To hold a small caseload of review and complete high quality, timely reviews of homelessness decisions (negative homeless decisions, suitability, discharge of duty) under section 202 of the Housing Act 1996;, reviews functions under the Homelessness Reduction Act 2017; part VI reviews of Housing register assessments and housing offers through choice based lettings
4. Manage cases that go to section 204 appeal in the County Court and to further appeal in the higher courts; judicial reviews and other housing court challenges
5. To reduce the need for provision of temporary accommodation and resulting expenditure by ensuring effective and timely reviews but also offering good quality options, prevention and relief advice as part of reviews casework
6. To take responsibility for the recording of high quality, key data on ...