Job Title: Administrator
Location: England, RH19 2LQ
Salary: £20, £25,000.00 per year, depending on experience
Job Type: Permanent, Full-Time
About Us
We are a young and dynamic pensions administration firm committed to providing exceptional service to our clients. Our collaborative and supportive environment offers ample opportunities for growth and career advancement. If you're passionate about building a career in pensions administration, we would love to hear from you.
Job Description
As an Administrator, you will play a key role in administrating pension schemes, maintaining strong client relationships, and ensuring compliance with industry regulations. You will receive full support and training to help you excel in your role and progress your career.
Key Responsibilities
* Manage and process pension scheme administration tasks.
* Handle client queries, providing professional and timely support.
* Ensure compliance with pension regulations and company policies.
* Maintain accurate records and update internal systems.
* Execute bank mandates with accuracy.
* Complete end-of-year scheme accounts on time.
* Assist in the preparation of reports and documentation.
* Maintain accurate records and files, ensuring all documentation is up to date.
* Implement organisational systems to improve office efficiency
Requirements
* Strong numerical and analytical skills.
* Excellent communication and interpersonal abilities.
* High attention to detail with a commitment to accuracy.
* Strong administrative skills and experience with data entry.
* Ability to work independently and as part of a team.
* Proficiency in MS Office (Excel, Word, Outlook).
* Ability to respond to emails promptly and professionally.
Preferred but Not Essential
* Knowledge of pension products (training will be provided).
* Previous experience in customer service.
* Accountancy knowledge or experience.
What We Offer
* A supportive and friendly working environment.
* Career progression opportunities.
* Comprehensive training and professional development.
* Company pension scheme.
* Free on-site parking.
Schedule
* Monday to Friday
Location Requirements
* Must be able to reliably commute to or plan to relocate to England, RH19 2LQ before starting work.
Education
* GCSE or equivalent (required)
Experience
* Customer service: 1 year (preferred)
* Administrative experience: 1 year (preferred)
Work Location
* In-person / Hybrid (as applicable)
Job Type: Full-time
Pay: £20,000.00-£25,000.00 per year
Benefits:
* Additional leave
* Company pension
* Free parking
* On-site parking
Ability to commute/relocate:
* East Grinstead RH19 2LQ: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person