Coming soon to the heart of Mayfair, The St. Regis London marks the brand's prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies a celebration of London's pioneering and glamorous lifestyle for the Luminaries of the world.
Job Number: 26064849
Job Category: Loss Prevention & Security
Location: The St. Regis London, 37 Conduit Street, London, United Kingdom, W1S 2YF
Schedule: Full Time
Located Remotely: No
Position Type: Non-Management
Security Supervisor
As Security Supervisor, you will support the Safety & Security leadership team in safeguarding our guests, associates and assets, ensuring a secure and discreet environment at all times. You will play a pivotal role in overseeing daily security operations, leading emergency preparedness and fostering a culture of vigilance and professionalism. This role is ideal for a confident and alert professional with strong leadership capability and a commitment to delivering safety within a luxury hospitality setting.
Key Responsibilities
* Patrol all areas of the property, securing guest rooms and ensuring a safe environment across all facilities
* Monitor CCTV systems, alarms and access control systems to maintain constant oversight of the property
* Authorise, monitor and document access to restricted and secured areas
* Conduct regular safety inspections, hazard assessments and key control audits
* Lead and support emergency response procedures, including drills and real‑time incidents
* Respond to accidents and incidents, administering first aid/CPR or contacting emergency services as required
* Investigate incidents, gather information and complete accurate reports in a timely manner
* Maintain strict confidentiality of all security reports and sensitive information
* Handle guest or employee disturbances professionally, de‑escalating situations in line with company procedures
* Resolve safety hazards promptly to minimise risk to guests and associates
* Escort unauthorised individuals from the property when necessary
* Ensure compliance with licensing regulations, including alcohol control laws
* Act as a central point of contact for security‑related queries, interruptions and complaints
* Coordinate effective communication using proper emergency codes and reporting processes
* Support daily administrative tasks, ensuring all required documentation is completed accurately
Core Competencies
* Proven supervisory experience in a security role, ideally within luxury hospitality or a similar environment
* Strong leadership skills, with the ability to train, motivate and support a team
* Excellent problem‑solving and decision‑making abilities under pressure
* Knowledge of emergency procedures, incident response and risk management
* Ability to remain calm and professional in high‑pressure or sensitive situations
* High level of discretion and confidentiality
* A guest‑focused mindset, balancing security with service excellence
* Good physical fitness and the ability to respond quickly to incidents
Financial Rewards
* Competitive salary designed to recognise excellence
* Enhanced pension
* Life assurance
* Company sick pay
* Additional holiday allowance
* Access to BenefitHub's exclusive retail, wellness and travel privileges
* Friends & Family preferred rates at Marriott hotels worldwide
Career Development
* Clear pathway for internal promotions and transfers
* Cross‑department training to refine your craft and broaden your expertise
* Expert‑led development programmes
* Continuous learning through structured programmes
* Premium e‑learning platform access
* Be part of an exclusive pre‑opening experience shaping the future of the property
Wellbeing Support
* Private Medical Insurance
* Employee Assistance Programme
* Complimentary meals on duty, crafted with care and served in our staff restaurant featuring wholesome, quality cuisine
* Food & Beverage discounts across Marriott properties
* Year‑round wellbeing initiatives and wellness activities
Recognition & Appreciation
* Award programmes celebrating exceptional performance
* The Astor Awards
* Distinctive Moments celebration
* Long service awards
* Key life moments celebrated - birthday, anniversaries, personal milestones and achievements
* Vibrant social calendar with team events and engagement activities
* Terms and Conditions Apply
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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