Salary: £45,000 to £50,000 Location: London City Hours: 8:00am–5:00pm (flexibility required to support business needs) Anabas is a dynamic, national Facilities Management provider focused on delivering outstanding workplace experiences for corporate office occupiers. We are looking for an experienced Facilities Manager to act as the primary on-site representative, leading the strategic and operational delivery of all workplace and FM services. This is a pivotal role responsible for creating a seamless, high-quality employee experience—spanning workplace programmes, relocation projects, asset management, and day-to-day facilities operations. You will bring a strong blend of project management expertise and stakeholder leadership, confidently balancing client expectations with supplier performance through a proactive, solutions-driven approach. Pre employment vetting will be required for this role which includes a DBS check. Key Responsibilities Workplace Experience & Service Delivery Lead workplace experience initiatives, including events, hospitality, and engagement programmes Identify and implement service enhancements to continuously improve the employee experience Monitor performance through feedback, analytics, and utilisation insights Projects & Building Relocation Plan and support the delivery of relocation and workplace projects, ensuring operational readiness Coordinate internal teams, vendors, and specialist partners Maintain project documentation including risk registers, schedules, and compliance records Asset & Operational Management Oversee asset registers and lifecycle planning, ensuring accuracy and contractual compliance Manage planned and reactive maintenance in partnership with service providers Drive efficiencies to improve cost control and operational resilience Facilities Management Operations (BAU) Lead day-to-day FM services including cleaning, security, reception, mailroom, and catering Manage and motivate on-site teams and contractors to deliver consistently high standards Ensure compliance with SLAs, KPIs, statutory obligations, and Health & Safety requirements Drive continuous improvement and service excellence across all operations Maintain accurate workforce planning via systems such as Deputy Financial & Contract Management Hold budget accountability across labour, materials, equipment, and subcontractors Support contract reporting, governance, and continuous improvement planning Ensure cost control while maintaining high service quality Stakeholder & People Management Build strong, professional relationships with clients and service partners Act as the escalation point for operational issues, resolving challenges effectively Lead team performance, development, and engagement Communicate clearly and confidently at all levels Systems, Reporting & Compliance Maintain CAFM/CMMS systems and accurate operational records Produce weekly and monthly performance reports and insights Ensure all documentation (SOPs, risk assessments, schedules) is current and compliant Uphold Health & Safety, Equality & Diversity, and all company policies Qualifications & Experience Essential IWFM Level 3 (or higher) Project Management qualification (PRINCE2, APM, PMP or equivalent) Demonstrable experience managing workplace relocations 3–5 years’ experience in Facilities Management or operations leadership Experience working in a vendor-led environment with client-facing responsibility Proven track record in team leadership and service delivery Desirable Experience delivering workplace experience or engagement programmes Personal Attributes Proactive, solutions-focused, and resilient Strong stakeholder and interpersonal skills Professional, confident, and adaptable Able to manage competing priorities with sound judgement and diplomacy Passionate about delivering an exceptional workplace experience W hat We Offer 33 days’ holiday (including Bank Holidays). Employee Assistance Programme. Recognition and Reward scheme. Cycle to Work scheme. “Recommend a Friend” incentive. Company events. Training and development opportunities. If you’re looking to join a dynamic organisation that truly values its people and its clients, we’d love to hear from you.