Customer Service and Sales Administrator Location: Chelsea, London - 5 days in office Type: Permanent, full time Start: ASAP Hours: 8:30am - 5pm Salary: Up to £30k (DOE) About the Company A creative company based in the heart of Chelsea. The team is friendly, collaborative, and well suited to someone who thrives in a small, customer-focused environment. Role Overview They are seeking a personable, detail-oriented, and solution-driven Customer Service and Sales Administrator. This role is both operational and client-facing, offering a mix of customer service, sales support, and day-to-day administration. It is ideal for someone who enjoys building client relationships, solving problems, and contributing to the smooth running of a busy creative business. What You’ll Do Manage daily enquiries via phone and email, providing fast and effective solutions Deliver excellent customer service while identifying potential sales opportunities Build and maintain strong relationships with existing clients to support long-term growth Provide ongoing administrative support to your manager Use Excel and internal systems to support sales activity and reporting Who You Are Friendly, approachable, and solution-oriented Experience within a customer service role (highly beneficial) Comfortable learning new systems and processes Strong at maintaining and developing client relationships Detail-focused, organised, and conscientious Confident communicator - both written and verbal Comfortable dealing with a wide variety of people Positive, proactive, and enthusiastic A fantastic opportunity for someone who loves client interaction and wants to grow within a creative Chelsea-based team. REF: AD139204 Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.