Accounts Administrator | Holyport, Maidenhead | Part-Time, 20 hours per week | Monday to Friday, 4 hours daily, preferably between 9:00 AM and 2:00 PM (flexible) | £13,000 per annum
Our client is an experienced creative agency, specialising in brand communications through design, digital and print. They are a small, friendly team with over 24 years in the creative sector, working with local, national and international clients.
They are seeking an office administrator to join their small design team.
As an Accounts Administrator, you'll be responsible for managing the day-to-day accounts, customer queries, job workflow, deliveries and some hands-on project work.
Are you the right person for the job?
Minimum of 1 years' experience using Xero or a similar accounts package
Strong communications skills internally and externally facing
Highly organised, with meticulous attention to detail
Dedication to providing excellent customer service
Excellent written and verbal communication skills
A team player, comfortable working independently and collaborating with others
Ability to handle multiple tasks efficiently throughout the day
Willingness and ability to learn additional business workflow elements on the job
A working knowledge of social media channels would be an advantage
What will your role look like?
Phone & Customer Contact
Act as first point of contact; answer phones within 4 rings
Greet callers and visitors, gather key information (name, company, number), and record details for follow-up or call-backs
Production & Job Coordination
Check the production requirements each morning and ensure all deliveries and collections are logged
Confirm next-day jobs are on track and contact suppliers if needed
Liaise with Manager on delivery points for large jobs and labelling requirements for multi-piece jobs
Check finishing needs and supplies (e.g. envelopes)
Collections, Deliveries & Couriers
Notify Manager of all collections and deliveries;
Manage courier bookings and tracking for overnight and same day deliveries
Take samples of incoming jobs and repackage if required
Check quantities, quality, and delivery instructions for each job
Job Processes & Systems Updates
Learn and follow the job flow from enquiry to delivery
Maintain visibility of job progress at each stage
Ensure invoicing-stage jobs are fully updated in workflow software
Record courier costs as jobs are dispatched
Accounts & Finance (Xero)
Input supplier invoices and export workflow invoices into Xero
Email customer invoices and supplier remittances
Process customer payments and supplier BACS payments bi-weekly
Chase overdue invoices and maintain customer account records
Print Finishing & Packing Support
Assist with packing tasks (taping, wrapping, envelope stuffing) as required
Re-pack jobs when the original packaging is unsuitable
Coordinate with Manager on expectations and deadlines
Social Media (Desirable)
Support updates and posting for the company account
What can you expect in return?
Located in Holyport, Maidenhead, the company offers convenient access to Windsor, High Wycombe, Reading, and major motorways, including the M4 and M40
Collaborative and inclusive work environment that values teamwork
Opportunities for professional development and training
20 days Annual Leave entitlement plus bank holidays
Company pension scheme
Company recreational activities
A fun and inclusive team
Free on-site parking
Interview Process
Shortlisted candidates will first be invited to participate in an initial telephone interview. If successful, they will be invited for an in-person interview.
What's next? It's easy! Click “APPLY” now! We can't wait to hear from you!
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