Better places, thriving communities.
Job Title: Facilities Management Coordinator
Salary: £27,
Contract: Permanent
Type of Employment: Full Time
Hours: 40 Hours Per Week
Location: Alder Hey Children's Hospital - Liverpool
Please note that parking at the Alder Hey car park costs £8 per day, with alternative parking available at the Sainsbury's car park. Blue Badge holders are entitled to free parking in the Alder Hey car park.
To manage and coordinate reactive and planned maintenance activities within a PFI environment, allocating work to in‑house engineers and sub‑contractors to ensure services are delivered safely, compliantly, and in line with contractual and SLA requirements.
Main Duties
1. You are responsible for Jeopardy Management for all reactive and planned maintenance activities in a fast‑paced, high‑volume environment, prioritising competing demands to meet SLA and operational requirements.
2. Allocate reactive, planned and statutory maintenance works accurately and in a timely manner, liaising closely with the engineering team and communicating effectively via agreed channels (including radio).
3. Ensure PPM, statutory and Schedule 10/14 obligations are highlighted and managed appropriately to maintain full compliance.
4. Monitor performance against SLAs and PFI contractual requirements through live systems, ensuring accurate reporting, evidencing and compliance
5. Review service reports, identify issues or remedial actions, and communicate requirements to the appropriate engineering or management teams.
6. Maintain complete, accurate and auditable records for all reactive, planned and statutory maintenance activities, including contractor reports and insurance documentation, escalating shortfalls to the Business Support Compliance Manager.
7. Ensure all documentation is saved on shared folders ensuring documents are titled to match the report to allow easy findings.
8. Liaise with contractors, supervisors and managers to ensure planned works are completed safely, compliantly and to contractual standards, ensuring all required documentation (RAMS, insurance, training records) is in place.
9. Support health, safety and environmental compliance by maintaining site information boards and promoting safe working practices.
10. Contribute to month-end performance reporting, audit preparation and compliance reviews as required.
11. Provide excellent customer service to internal and external stakeholders, escalating service issues where appropriate.
12. Support operational administration, including raising purchase orders, booking visitors and contractors, ordering stationery and providing general administrative support to the management team.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .