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Sales and Operations Assistant, Billingshurst
Client: Allsaved Group
Location:
Job Category: -
EU work permit required: Yes
Job Reference:
Job Views: 4
Posted: 28.04.2025
Expiry Date: 12.06.2025
Job Description
Your mission
Join our growing Operations Team to facilitate job scheduling, quote creation, stock ordering, and field engineer support; helping us operate efficiently to achieve our annual business goals.
Key Accountabilities
* Act as the first point of contact for clients and colleagues, managing enquiries relating to jobs, quotes, and invoices.
* Provide support to engineers and risk assessors for prompt and effective work execution.
* Assist colleagues and managers to promote efficient operations and client satisfaction.
* Build and maintain effective relationships with clients, colleagues, and external partners through communication, collaboration, and training.
Operational Duties
* Schedule pre-planned maintenance and remedial jobs based on engineers' skills and locations.
* Advise customers of booking dates and confirm visits.
* Identify opportunities to minimise costs and maximise profitability.
* Liaise with contractors and suppliers, issue work and purchase orders.
* Order and process stock, including manual handling of deliveries.
* Perform data cleansing and check/issue job reports to customers.
* Generate invoices for completed work.
* Evaluate and improve operational processes and workflows.
Standards & Compliance
* Represent Allsaved’s brand professionally.
* Complete work within scheduled timeframes and quality standards.
* Stay informed of relevant legislation and policies.
* Adhere to Quality, Environmental, Health, and Safety standards.
* Promote equality and diversity.
Person Specification
Knowledge & Expertise
* Knowledge of organisational systems, procedures, and policies.
* Proficiency in IT and management systems, including handheld devices.
* Awareness of Fire Safety Industry standards (desirable).
Qualifications
* GCSE or equivalent in Maths and English (desirable).
* Full UK driving licence (desirable).
Experience
* Background in a related field with client-focused experience.
Skills
* Organisational and prioritisation skills.
* Ability to work independently and as part of a team.
* Strong communication and interpersonal skills.
* Proficiency in Microsoft Office, Google Drive, and relevant software.
* High literacy and numeracy levels.
Salary/Benefits
Annual performance bonus, pension, overtime, and other benefits.
Why us?
Allsaved Ltd emphasizes performance, development, and adherence to company values. Successful candidates will undergo induction and ongoing support.
About us
Allsaved Ltd specializes in protecting electrical infrastructure across various industries, offering fire protection, electrical safety, and fire risk assessment services, including installation and maintenance of related equipment.
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