Marketing Communications Executive | Cult Beauty
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About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you’ll go further, faster.
Life at THG Beauty
We know that beauty isn’t one‑size‑fits‑all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third‑party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.
Cult Beauty
Who is Cult Beauty? We’re a beauty‑obsessed team who share a common goal — to become the most loved beauty retailer in the world! We’re all about intelligent beauty, from the way we pick our ever‑luded‑after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That’s why we only sell the products that truly blow us away and publish every review on our site.
Why be a Marketing Communications Executive at THG Beauty?
As a marketing communications Executive you will be reporting into the Marketing Communications Manager. The role focuses on delivering engaging and commercial brand communications for Cult Beauty. You have a commercial mind and a creative eye and you ensure all comms, big and small, are always on‑brand. You thrive in a fast‑paced team, are flexible and meet business demands. You excel when collaborating with different teams across the business: Buying & Merchandising, Creative, Copy, eCommerce, Retail Media, and Social.
Responsibilities
* Working closely with teams across the business, especially Buying, Merchandising, Retail Media and Trade to build our monthly on‑site marketing content calendar, aligned with brand marketing campaigns and key commercial moments and launches.
* Own the briefing of on‑site communications and brief creative assets, keeping the customer, Cult Beauty brand and tone of voice in mind for key messages.
* Build strong relationships with brand partners and support the execution of joint marketing activity.
* Work with the Senior Creative Operations Manager to manage the production of creative assets through the Copy & Creative teams, ensuring timely and on‑brand delivery.
* Gather and provide feedback on creative assets following process guidelines; communicate clearly and effectively to stakeholders.
* Work with the eCommerce team to optimise site content for conversion, customer acquisition and engagement; champion improvements and new ideas.
* Collaborate with the Marketing Communications Manager to brief and deliver content landing pages aligned with campaigns and commercial initiatives, focusing on the customer journey.
* Work with the Creative and Social teams to build a monthly shoot calendar, ensuring assets needed for the on‑site content calendar.
* Stay close to industry trends and customer insights to inform campaign and BAU content planning.
* Adapt to a fast‑paced business and manage day‑to‑day changes.
Qualifications
* Degree or equivalent qualification in Marketing or similar.
* 1–2 years’ experience in the eCommerce retail space, in a marketing role or similar. Experience in the beauty / wellness industry is preferred.
* Keen interest in the beauty industry.
* Excellent written and verbal communication skills.
* Attention to detail in written communications, including spelling, grammar and corporate email prose.
* Strong planning skills and ability to organise in a fast‑paced environment, improving efficiencies.
* Ability to prioritise well when handling many tasks with competing deadlines.
What’s in it for me?
Career Development
* Access bespoke development programmes from in‑house L&D team.
* Continued development through upskilling programme with an industry‑leading training provider.
Enhanced Leave
* 25 days annual leave plus bank holidays.
* Enhanced maternity and paternity pay, depending on length of service.
* Up to 10 days compassionate leave.
* Buy‑back up to 3 days each year.
* Unlock 2 days volunteer leave after 12 months.
Wellbeing Support
* Access face‑to‑face and virtual appointments with in‑house GP.
* Access our in‑house CBT therapist.
* Access our 247 Employee Assistance Programme (EAP) from Bupa.
* State‑of‑the‑art on‑site gym.
* Access to on‑site physio.
Other Perks
* Save up to 12% on personal tech via salary sacrifice scheme.
* Subsidised bus pass from Manchester City Centre to our ICON office.
* Up to 50% staff discount on THG brands.
* On‑site staff shop.
* Access to on‑site barber.
* Referral bonus up to £1000 after probation.
* Anniversary gifts at 5 and 10 years of service.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and welcomes applications from all sections of the community.
Because of the high volumes of applications, it sometimes takes us time to review and consider them all. We endeavour to respond within 14 days. If you haven’t heard from us within that time frame or have questions, please contact our Talent team.
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