Partnership Recruiting are working with a fast-growing, innovative tech company looking for a Technical Customer Support Advisor to join their expanding support team. This is a hands-on role ideal for someone with strong technical skills and a passion for problem-solving in a fast-paced environment.
The Role:
* Deliver 1st–2nd line support across various systems
* Manage installations, configurations, and troubleshooting
* Support Microsoft 365, Active Directory, and server environments
* Maintain network infrastructure (routing, switching, firewalls)
* Assist with IT projects and adapt to evolving technologies
What You’ll Need:
* Solid IT support background (hardware/software/networking)
* Experience with Microsoft 365, AD, DNS/DHCP, Entra
* Strong networking skills – TCP/IP, routing, switching
* Windows Server (2016+), SharePoint, MDM tools
* Interest in AI tools (e.g. ChatGPT, Microsoft Copilot)
* Full UK driving licence
Strong technical know-how with a customer-focused mindset. If you’re eager to take the next step in your IT support career with a business that values innovation and service excellence — we’d love to hear from you!
Job Types: Full-time, Permanent
Work Location: In person