Overview
The Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.
Inclusive and diverse teams are important to us. We welcome and encourage applications from everyone, including groups underrepresented in our workforce. The Insolvency Service strives to ensure that the agency is a safe, inclusive, and welcoming place for everybody to bring their true self to work and to help the agency to achieve its diversity objectives. We have 9 active employee network groups available to join or become an ally, these include, Carers Network, Disability network group, Employee Assistance, Representatives, FACES Network Group, LGBT+, Mind Matters, Part Time Workers, The Shed - Men’s Network Group and Women’s Network Group.
We offer full-time, part-time, job share and flexible ways of working. We value capability, technical skills and experience and we place great emphasis on lifetime development to support our people. We encourage our employees to become more involved in areas they feel strongly about, whether it be for the benefit of the agency, though our Engagement network or in their own local communities via volunteering opportunities.
The Insolvency Service is a great place to work, learn and grow your career!
Responsibilities
The main tasks and accountabilities for the role of PA to the FCSP Director are detailed in the responsibilities.
As PA to the Director you will be responsible for:
* Diary, Travel & Correspondence Management:
* manage complex diaries for the Director and senior leaders, ensuring effective scheduling, prioritisation, and conflict resolution, ensuring the Director is fully briefed with relevant documentation for daily commitments, arrange travel and accommodation bookings in line with organisational policies
* coordinate internal and external meetings, book rooms, and arrange IT/video conferencing facilities to optimise time management
* oversee all agreed correspondence, including email, maintaining inbox protocols, prioritising urgent matters, and drafting professional communications as required
1. Secretariat:
2. provide secretariat support for FCSP forums and meetings, including accurate minute-taking, action tracking, and timely distribution of papers
3. support the planning and delivery of staff meetings and events, including agenda preparation, speaker coordination, and logistics management (e.g., audio-visual requirements)
4. administer the FCSP INSSpire Panel awards process, including pre-checks, meeting attendance, outcome notifications, payment processing, and record maintenance
5. Performance & Engagement Support:
6. coordinate the completion of the monthly FCSP Performance pack, liaising with contributors and preparing the pack for the Senior Leadership Team
7. support engagement initiatives, maintaining action plans and collaborating with Engagement Champions to drive delivery
8. Intranet Administration & Records Management:
9. serve as FCSP Intranet Editor, ensuring content is accurate, relevant, and up to date
10. maintain key records and systems, including email distribution lists and WISDOM filing
11. act as Local Records Officer (LRO), ensuring compliance with document retention and destruction policies
12. Business Support:
13. assist the Business Manager with organisational chart updates, business continuity planning, recruitment support (including interview arrangements), and workflow management
14. manage deadlines and submissions in the absence of the Business Manager, ensuring timely delivery using the FCSP Tracker
Requirements
This role requires excellent organisational skills, attention to detail, and the ability to work of your own initiative and under pressure in a fast-paced environment. Strong communication skills and a proactive approach are essential, as you will often need to anticipate needs and resolve issues before they arise. Experience in diary management and supporting senior leaders is essential.
Further Information
In order to assist you in making your decision in whether to apply, we will be holding 3 drop-in sessions where you will be able to hear more about what the role entails, what our Support team does, who we are as a government agency and what it is like to work in the Insolvency Service. You can access the sessions from the link below:
The sessions will take place on:
Thursday 22nd January 12pm
Join The Meeting
Meeting ID: 348 287 116 774 83
Passcode: CZ9422vo
Thursday 22nd January at 5.15pm
Join the Meeting
Meeting ID: 385 287 330 266 84
Passcode: FH3Rj6pq
Monday 26th January at 8.30am
Join the Meeting
Meeting ID: 357 456 862 973 22
Passcode: jD2Go7AK
#J-18808-Ljbffr