Senior Administrator – Liverpool Believe in people? So do we. At Change Grow Live, we believe that everyone has the potential to grow, thrive, and make a meaningful difference. Our teams play a vital role in supporting people to change the direction of their lives, and our administrators are central to making that happen. We’re pleased to offer an opportunity for a Senior Administrator to join our Liverpool service, supporting the effective delivery of high-quality, safe, and responsive services through strong coordination, organisation, and attention to detail. About the Role As a Senior Administrator, you will play a key role in ensuring the smooth day-to-day running of administrative processes that underpin frontline service delivery. You will provide high-quality administrative support, coordinate systems and processes, and act as a point of expertise for colleagues, supporting consistency, compliance, and efficiency. Working closely with managers and wider teams, you will help ensure information is accurate, timely, and handled in line with governance and safeguarding requirements. What You’ll Be Doing You will: Provide senior-level administrative support to the service, ensuring systems and processes run efficiently Maintain accurate records, data, and reporting in line with information governance requirements Support coordination of meetings, correspondence, and service activity Act as a point of contact for internal and external stakeholders Support managers with administrative processes, audits, and compliance activity Help identify opportunities to improve administrative processes and ways of working Work collaboratively with colleagues to ensure high standards of service delivery *Salary: £27,132.98 – £28,692.82 per annum Hours: 37.5 per week Contract: Full-time, Permanent *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Who We’re Looking For We’re looking for someone who: Has strong administrative experience, ideally within a health, social care, or complex service environment Is highly organised, with excellent attention to detail and time-management skills Communicates clearly and confidently, both written and verbally Is comfortable using IT systems, databases, and Microsoft Office Understands the importance of confidentiality, data protection, and safeguarding Works well independently while also contributing positively to a team environment Why Join Change Grow Live? We Thrive at CGL We create the conditions for success for people who work and volunteer with us. Together, we deliver world-class learning and organisational development, supporting people to grow, develop, and achieve their aspirations. We enable open, inclusive, and transparent cultures where everyone feels a sense of belonging. Aligned to Our 2030 Strategy This role supports our commitment to being: Built on evidence and compassion, through robust systems and quality processes Rooted in communities, ensuring services are responsive, well-coordinated, and accessible What We’ll Give You 25 days annual leave plus bank holidays, rising by 1 day per year (up to 30) A paid Wellness Hour each week, plus access to our Wellness Hub and Employee Assistance Programme Contributory pension scheme A wide range of benefits including discounts on shopping, cinema, travel, and holidays Ongoing learning, development, and progression opportunities A supportive, values-led team environment Please read attached Job Description for a more detailed out line of responsibilities and personal requirements If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you. Direct applications only — we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. CGL points 22 to 24 (£27,132.98 - £28,692.82) N/A - Outside London Weighting Area 15/2/2026 Clare Windever | clare.windever@cgl.org.uk | 01517067888 This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.