Company Description
At FWD, we provide honest, practical ecommerce expertise that helps businesses scale profitably online. With over 30 years of combined experience, we work with small to enterprise-level companies across Europe on multi-million turnover operations. We're a growing team, and this is your opportunity to join our core group and develop alongside us.
So what's the deal?
This is a full-time remote role for an Ecommerce Implementation Specialist at FWD Ecommerce, focused on the practical delivery and implementation of a wide range of ecommerce projects. You'll work behind the scenes to set up, configure, and manage the tools, data, and platforms that power our clients' growth.
You don't need to be an analyst or consultant - but you do need a solid understanding of ecommerce and the ability to implement solutions accurately and efficiently. From product data and marketplaces to platform deployments, to paid ads and tracking setups, you'll be the person making sure everything runs smoothly and as planned.
Core job functions, depending on your expertise :
* Configure and support ecommerce platforms for smooth daily operations.
* Build and manage email marketing lists, flows, and campaigns.
* Design for conversion by creating banners, updating website themes, and building page templates.
* Manage technical integrations, marketing feeds, and tracking tools.
* Ecommerce product data management - define, clean, structure, and source information for bulk upload/edits.
* Set up and maintain Amazon, eBay, and other marketplace listings.
* Support CRO initiatives, including test setup, tracking, and UX improvements.
* Coordinate ecommerce platform deployments and launch projects.
Some of the experience and skills you'll possess :
* Solid understanding of ecommerce platforms and processes (Shopify preferred).
* Strong product data handling skills, with attention to accuracy and detail.
* Confidence learning and using new digital tools and integrations.
* Hands-on experience with Google Analytics (GA4), Google Tag Manager, or similar analytics and tracking tools
* Basic knowledge of HTML, CSS, JavaScript, SQL, and Liquid.
* Understanding of core digital marketing channels (SEO, paid ads, affiliate, email).
* Basic knowledge of ecommerce SEO and GEO (metadata, structured data, on-page optimisation).
* Ability to use AI tools effectively for research, ideation, and automation.
* Excellent communication and organisational skills in a remote-first environment.
* Ability to manage timelines, liaise with stakeholders, and prioritise tasks without hand-holding.
* Familiarity with tools like Asana, Notion, Slack to manage workflows in distributed teams.
Other details we'll be looking for:
* Experience in a number of the areas listed above (but we don't expect you to tick every box).
* Excellent track record in academics, work and/or side hustles.
* Ability to quickly understand concepts and themes.
* Strong attention to detail and ability to follow through on tasks accurately.
* Clear communication and the confidence to ask questions and flag issues.
* Practical troubleshooting and logical thinking when things "don't work as expected."
* You like to learn from others, but you're equally full of self initiative and not afraid to bring new ideas to the table.
* You're comfortable working in a full remote role and are motivated to complete tasks independently.
What's in it for you?
* A starting salary of £25k - £30k depending on experience
* Annual performance bonus - up to 15% on top of your salary
* Premium private health insurance with Vitality
* Cycle to Work & Tech schemes
* Flexible working patterns
* One-to-one mentorship and paid training courses
* Regular team social events - we might even make you a sourdough loaf or homemade pizza
We're always keen to hear from potential candidates, so be bold and please don't hesitate to contact us. If you don't try you'll never know