Customer Service & Social Media Assistant - Hybrid (Birmingham) Part-Time | Flexible Hours | Work From Home + 1 Day in Office Looking for a role where you can combine customer service with social media-all while working flexibly from home? This could be the perfect fit. We're working with a growing and highly regarded business that supports well-known brands behind the scenes. This is a fantastic opportunity to join a close-knit, supportive team where your work genuinely makes an impact across both customer experience and digital engagement. 🚀 Why this role stands out This isn't just a customer service role. You'll be part of a team that manages real-time customer interactions and online brand communities, giving you exposure to both traditional service channels and social media management in a regulated environment. You'll have the flexibility of working from home, combined with the benefits of being part of a collaborative team when you're in the office. 💡 What you'll be doing Every day will bring variety, including: Supporting customers across phone, email, and digital platforms Handling queries and resolving issues with a calm, professional approach Monitoring and engaging with social media communities Supporting content scheduling and digital activity Working with data and systems to keep everything accurate and organised Collaborating with the wider team to deliver a high-...