De‑Risking Operations Director
Lead and optimise processes for the De‑risking solutions team within the consulting division. Report to the Head of De‑risking. Hybrid working role aligned to any Aptia UK office.
Leadership & Delivery
* Lead multiple De‑risking teams (3–6 direct reports; up to 50 total team members).
* Oversee delivery of complex, high‑profile client projects ensuring quality, timelines, and client satisfaction.
* Act as the escalation point for operational, resourcing, and client challenges.
Operational Excellence
* Drive process improvements, standardisation, and efficiency across teams.
* Ensure robust governance, risk management, and compliance in all data and project work.
* Continuously enhance service delivery and operational performance.
Client & Commercial Focus
* Manage relationships on escalated client accounts.
* Support pricing, budgeting, and revenue generation activities.
* Identify opportunities to expand services and add value to clients.
Financial & Performance Management
* Monitor utilisation, revenue targets, and project performance.
* Drive accountability for team output and profitability.
* Review and act on MI reporting to optimise results.
People Leadership
* Build, develop, and retain high‑performing teams.
* Lead recruitment, succession planning, and talent development.
* Foster a collaborative, engaging, and high‑performance culture.
Qualifications
* Strong experience leading project‑based teams in pensions or financial services.
* Deep understanding of UK pensions legislation.
* Proven ability to drive operational change, process improvement, and transformation.
* Experience managing client relationships, budgets, and profitability.
* Strong commercial awareness, including revenue generation and fee negotiation.
* Excellent stakeholder management and influencing skills.
* Analytical mindset with strong problem‑solving capabilities.
How to Apply
If you are interested, please apply with your CV and cover letter.
Equal Opportunity Employer
Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.
#J-18808-Ljbffr