Job Role: Contracts Manager
Location: Euston
Hours: Monday to Friday, 8:30am to 5:30pm
Start Date: TBC
Duration: Permanent
What we offer
* Bonus Scheme
* Holiday Allowance 25 days plus bank holidays.
* Sickness Scheme
* Pension enrolment after 3 months service
* Wellbeing 360
Overview
My client are currently seeking a skilled contracts manager to join their team on a key contract based in Euston. Recognised training and support from the Business Unit Head, Helpdesk Manager and other Contract Managers will be made available, together with core training on CAFM or contract operational activities. Responsible for a contract of between £2m and £3m in value, taking overall contractual, operational and financial responsibility for these.
Qualifications
* Ability to accurately estimate reactive and planned work.
* On more complex issues/quotes Dept. Management will support.
* Proven track record of managing account P&L for contracts.
* Ability to lead and foster a positive working environment with a large team.
* Ability to understand and communicate basic trade concepts and works and basic technical strategies.
* Solid organisational and time management skills.
* Strong attention to detail.
* Strong written and oral communication skills.
* Strong work ethic - results driven.
* Ability to multi-task job responsibilities.
* Computer skills including MS Word, Excel, CAFM – Again training to be provided.
* Experience of working within a challenging Service + Maintenance related environment either within the field and or office.
* Commercially astute, driven and a self-starter.
* Ability to meet and where possible exceed required Performance and Commercial targets with support from Dept. Management.
* Demonstrate consistent excellent standards of due diligence.
* Adaptable to a variety of works and contract demands.
* Adept in providing solutions to client needs, together with maximising potential sales opportunities.
* Industry or residential building experience & qualifications would be an advantage.
* Able to prioritise and multi-task to a high level, whilst achieving strict deadlines.
* Be expected to support with all issues concerning projects, service and maintenance matters for these required clients.
Job Duties
* Focal to ensuring assigned contracts are provided the existing/needed operational and technical standard of service delivery across all works on site.
* Ensure, with support from H&S parties, all works on site are delivered in a safe manner with all H&S company protocols adhered, escalating any queries or incidents immediately to internal parties, supporting with required resolution thereafter.
* Ensure that contracts are operated in accordance with the company’s procedures, operational and financial processes, Client Contract KPI’s and work instructions.
* Responsible for the management and reporting of budgets and their expenditure.
* Ensure all works/records/compliance data are kept UTD on site and in the back office to the appropriate standards.
* Operate within financial budget constraints providing services which are cost effective and fit for purpose.
* Overall responsibility for process and site conduct on your contracts, of all staff either directly or indirectly employed covering services for which the company are responsible, escalating any issues to the relevant Department Management.
* Develop operating procedures and policies to achieve best working practices.
* To meet all key performance and management indicators within the contract and company alike.
* Responsible for developing client relationships to ensure retention of contract and future opportunities.
* Ability to provide detailed quotes on contract plant/services with full scope and cost breakdown. Again, Company CAFM training will be provided.
* Responsible for the undertaking of quality assurance inspections on a predetermined amount of all works delivered and record.
* Self-audit and gain support to review on a weekly basis, all core Company CAFM reports ensuring they are within expected company parameters.
* Attend monthly contract review meetings and quarterly review meetings as required with Business Unit Head and Contract Managers.
* Provide technical and admin support to the client and support staff.
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