Senior Underwriting Operations Technician (12 months FTC)
Join to apply for the Senior Underwriting Operations Technician (12 months FTC) role at Chaucer Group.
**Role Overview:**
This position involves supporting operational processes within the underwriting team, ensuring data accuracy, and liaising with business partners. It offers a senior-level opportunity to drive operational excellence in a dynamic insurance environment.
**Key Responsibilities:**
1. Monitor dedicated mailbox and respond to queries within SLA.
2. Manage KPI/CRM dashboards and reports.
3. Perform data entry, enrichment, and quality checks.
4. Coordinate exception reports and conduct RCA analysis.
5. Maintain policy history and assist in manual updates.
6. Prepare and distribute weekly reports.
7. Support manual and system updates to procedures.
8. Attend meetings, prepare materials, and support underwriting teams.
9. Conduct debt analysis and support UAT testing.
10. Mentor junior technicians and support ad hoc requests.
**Skills and Experience:**
* Intermediate Word & Excel skills.
* Previous experience in an insurance technician role.
* Strong numeracy skills.
**Additional Information:**
This hybrid role requires 2 days in London office. Chaucer offers extensive benefits, a diverse culture, and flexible working arrangements. The company is committed to diversity and inclusion.
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