Role – Field Service Engineer Permanent 40 hours per week (overtime after 37.5 hours) Company electric or hybrid car JOB DESCRIPTION DUTIES AND RESPONSIBILITIES Acts as the local technical consultant and liaison with customer management and customer representatives at site Provides service and support at site. Coordinates functions with Area Field Services Lead/Management/Senior FSRs Performs water analysis and/or collects samples for preparation, labelling and shipment to designated laboratory for analysis. Completes and distributes on site report based on any work carried out at site. Troubleshoots and repairs pumps, instruments and control panels. Calibrates instrumentation (pH, Conductivity, flow, ORP) Conducts preventative maintenance on water treatment plant (UF, RO, EDI, Pumps/motors), chemical feed pumps, controllers and instrumentation. Maintains inventory of spare parts (lube oil, tubing, piping, etc.), and adequate supply of spare parts through ordering system. Relays Customer feedback to Field Services, Commercial and/or Technical Department. Recommends appropriate site procedural and/or policy changes that will help overall effectiveness. Is flexible in role and joins on call system for site (1 week in 4) - solely for this site Remains on call-out duty if and when required as prescribed by the UKIN team call out schedules Conducts training of customer and other personnel to enable them to operate prescribed BOO/Mobile equipment safely and effectively when FSR is not on site. Conducts training of company trainees in the various site technical functions encompassed by the position of Field Service Representative. QUALIFICATIONS EDUCATION Qualification in a suitable Science, Engineering or technical discipline preferred or equivalent knowledge and experience or Mechanical based experience from apprenticeships or site experience of maintenance Desirable A Level or equivalent Chemistry desirable or equivalent knowledge and experience SKILLS & EXPERIENCE Essential Water treatment equipment operation/Maintenance Mechanical maintenance experience Full UK driving licence Desirable Work in industrial environment Use of safe systems of work (RAMS, permits)