Job Description
Portfolio Manager - Residential (Houses & Flats, West London) We are recruiting for an experienced Portfolio Manager to take full responsibility for the day-to-day management of a single, large portfolio landlord with a mix of houses and flats across West London.
This is a hands-on, client-facing role suited to someone who enjoys owning their portfolio, delivering a high standard of service, and building long-term landlord and tenant relationships. The position offers a hybrid working pattern of 3 days in a Central London office and 2 days working from home.
The Role As Portfolio Manager, you will act as the primary point of contact for both the landlord and tenants, ensuring the smooth and compliant operation of the portfolio. You will manage all aspects of residential property management, from maintenance and inspections through to tenancy matters, compliance, and financial oversight.
Key Responsibilities
* Day-to-day management of a designated residential portfolio
* Proactive coordination of repairs, maintenance, and contractor performance, including specifying, tendering, and supervising works where required
* Regular inspection of properties and buildings, maintaining accurate inspection reports and health & safety records
* Ensuring full compliance with landlord & tenant legislation and current health & safety regulations
* Managing pre- and post-tenancy matters, including minor refurbishments
* Acting as a key liaison with tenants, residents, and relevant stakeholders, attending meetings as required
* Overseeing rent collection queries, service charge matters, and approving invoices for completed works
* Maintaining and updating property management systems and records
* Producing clear management information and reports for internal stakeholders and clients
* Sharing knowledge across the team and contributing to best practice
* Attending industry and networking events and keeping up to date with market developments
About You
* Proven experience managing residential (or mixed-use) property portfolios
* Strong knowledge of landlord & tenant legislation, compliance, and best practice
* Confident managing maintenance, contractors, and refurbishment works
* Comfortable working directly with portfolio landlords and handling high levels of responsibility
* ARLA, IRPM, or a similar professional qualification (or working towards)
* Organised, proactive, and service-driven, with excellent communication skills
Benefits
* Competitive benefits package designed to support wellbeing, financial security, and work-life balance
* Generous holiday allowance, increasing with length of service
* Pension scheme and life assurance
* Hybrid working arrangement
* Access to health, wellbeing, and employee support programmes
* Travel and lifestyle benefits
* Flexible benefits options allowing you to tailor coverage to suit your needs
Please send your CV to rose@gkrinternational.com