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Position Summary
The Account Director (Argos) plays a key role within Samsung UK’s commercial organisation. This individual is responsible for unlocking growth and competitive advantage through Argos, driving end‑to‑end commercial execution for the MX categories. The role merges the strengths of Samsung’s Smartphone and Ecosystem businesses with the fast‑evolving priorities of strategic channel partners like Argos.
With full accountability for sell‑in and sell‑out performance, innovation, and operational excellence across all mobile categories including Smartphones, Tablets, Wearables, Computing, and Accessories, this individual will shape and deliver a forward‑thinking strategy that aligns Samsung's category ambitions with partner‑specific opportunities.
Why join our team?
We offer a dynamic environment where commercial leaders can leverage data, technology and partnership to drive market impact across a broad portfolio. The Account Director will bring their expertise to a high‑growth channel and help Samsung become the #1 vendor within Argos.
Role and Responsibilities
Your key responsibilities
* Serve as the commercial lead for Argos, a high‑growth and strategic partner.
* Develop custom, data‑driven channel strategies tailored to Argos’ go‑to‑market model, target audience, and category potential.
* Drive innovation in commercial execution, marketing collaboration, demand generation, and partner engagement to ensure Samsung’s competitive edge.
Channel Development
* Lead the strategic direction, commercial planning, and execution of Samsung’s UK Pureplay Channel strategy.
* Build, manage, and grow executive‑level relationships with Argos, ensuring aligned business goals and shared market ambition.
* Define and own joint business plans to accelerate sales into Argos.
* Identify and rapidly scale new high‑potential channel partnerships and strategic initiatives.
Commercial Execution & KPI Ownership
* Deliver against Samsung’s core commercial KPIs, including sell‑in and sell‑out revenue growth, market share uplift, attach rate improvement, and ASP increase.
* Lead quarterly planning cycles, leveraging advanced commercial modelling and Excel‑based simulation to influence partner proposals and internal decisions.
* Deploy category‑specific activation plans to accelerate growth in Smartphones, Tablets, Wearables, Accessories, and Computing.
* Continuously analyse, forecast, and optimise the performance of Argos to drive maximum ROI and efficient SD investment.
Your Key People Management Responsibilities
* Lead and coordinate a direct team of Account Managers and Account Executives as well as cross‑functional teams delivering best‑in‑class account management, operational excellence, and customer experience.
* Act as a senior voice for the Pureplay Sales strategy within SEUK leadership forums and pan‑European forums, supporting the Head of Pureplay Sales.
* Foster a culture of innovation and commercial brilliance, building team capability in advanced analytics, retail modelling, and channel innovation.
* Provide clarity on strategy, team purpose & value and define the key areas of focus and direction.
* Support the development of your team through regular mentoring, coaching and feedback, 1:1s and on‑the‑job learning opportunities.
* Role‑model inclusion for your team to build trust and psychological safety.
* Ensure communication with your team is a core focus area including cascade of information from LTs and relevant business updates.
* Manage the onboarding, offboarding process and the entirety of the colleague lifecycle process for all team members.
* Manage all annual people‑management cycles such as goal setting, evaluation and salary reviews to a high quality and in a timely manner.
* Ensure the team is compliant with company processes and procedures, such as compliance, meeting mandatory business cyclical deadlines, and understanding company values.
What We Need For This Role
* A senior commercial leader with 10+ years’ experience in Carrier, Distribution, Retail, or Indirect Sales, preferably in Consumer Electronics, Telecoms, or FMCG.
* Strong knowledge of the UK Mobile landscape, Carrier / Retailer / Distributor dynamics, and emerging digital/alternative channels.
* Exceptional Excel skills and financial modelling capability – must be able to independently develop commercial simulations, pricing strategies, and volume/ASP sensitivity models.
* Demonstrated ability to lead complex commercial negotiations, manage senior external relationships, and influence internal stakeholders at SEUK Leadership Executive level.
* Strategic approach with tactical agility, strong analytical rigor, and passion for identifying and scaling new routes to market.
What Does Success Look Like
* Samsung becomes the #1 Smartphone and associated Ecosystem vendor within Argos, with strong share of voice, execution quality, and premium market share.
* Double‑digit YoY revenue growth is achieved via the planning and execution of annual JBPs, with clear cost‑to‑serve and ROI management.
* Samsung is seen as the most innovative and collaborative partner in the indirect space, known for launching first‑to‑market campaigns and platforms.
* All partner engagements are governed by data‑driven business cases and quarterly business reviews, underpinned by excellence in modelling, forecasting, and sell‑out execution.
Benefits of Working at Samsung
* Hybrid working – 3 days in the office and 2 days at home per week.
* Bonus scheme linked to individual, team and company performance.
* Car allowance.
* Three volunteering days each year.
* Holiday – 25 days plus bank holidays and an additional day off for your birthday.
* Access to discounts on a wide range of Samsung products.
* Access to a discount shopping portal.
Equal Opportunities
We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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