What you will do
* Investigating operational and business needs and problems and assisting in the recommendation of service improvement and business solutions.
* Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs.
* Eliciting, analysing and validating business requirements and user needs, as well as business strategy problems, in the most appropriate and effective manner and format.
* Collaborating with other professions within scope of the delivery to embed the Business Analysis role and value in the context of a project and multidisciplinary team.
* Planning and leading large areas of Business Analysis delivery, owning the challenge and driving through to conclusions.
* Creating acceptance criteria (often utilising the concept of Behavioural Driven Development) to allow your new service to be properly tested.
* Modelling processes/procedures using established techniques with understanding of their purpose and importance.
* Production of periodic performance measures to inform stakeholders and drive discussion around the required service.
What you will bring
* Promoting and building strong relationships with a broad range of people (technical and non-technical), and applying proven communication, and analytical skills to ensure the team’s plans and objectives are achieved.
* Constructively challenging, negotiating and persuading different stakeholders in order to achieve a consensus in opinion.
* Promoting working as a team, contributing ideas and opinions in a flat non-hierarchical structure and advocating to external people on the team’s behalf.
* Being adaptable in shifting and uncertain environments.
* Communicating in a variety of methods, applying the appropriate methods to each scenario/audience.
Recruitment Event
We are hosting a Business Analysis online recruitment event on Tuesday 21st April 2026 from 13:00 to 13:30, where you can find out more about our roles, working for Home Office Digital and how to apply. Register your interest here: Home Office Digital Recruitment Event: Product / Business Analyst Tickets, Tuesday, Apr 21 from 1 pm to 1:30 pm GMT+1, Eventbrite.
Additional Information
Your CV and Personal Statement will both be assessed. Your Personal Statement should clearly evidence your experience against the essential skills, using the STAR method (Situation, Task, Action, Result). Make full use of the word count to create a comprehensive and compelling application. STAR - https://lnkd.in/gs8mx4WN
Useful support on Home Office recruitment process including: Success Profiles tips video, Personal Statement tips, Video/Interview tips video - https://lnkd.in/er9kHw5V
Information on the Pay Framework Allowance (PFA) - https://lnkd.in/e3YnyGdG
Discover more about our work by watching this DDaT video https://lnkd.in/e4aHnawp
Please note - 3+ years UK residency is typically required to be eligible for SC Clearance and unfortunately, we cannot offer sponsorship.
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