Job Description
Location: The Action Group, The Prentice Centre, 1 Granton Mains Avenue
Post: Practice & Wellbeing Leader
Service: Housing Support and Care at Home Services Line
Managed by: Development Manager
Salary Range: B6 to B8 ( £31,500.11 - £33,045.63, per annum pro rata)
Hours: 39 hours per week, Fixed Term 12 months
🔥 Spark Inspiration as an Innovative Practice & Wellbeing Leader! 🔥
What We Are Looking For
As a Practice & Wellbeing Leader, you'll be at the forefront of ensuring top-tier service delivery through dynamic leadership and support practices. You'll collaborate closely with our Operational Leader, shaping a holistic approach that prioritises both the wellbeing of our employees and the quality of care provided to the people we support.
Your Mission
Lead with impact! Your role will encompass everything from fostering a culture of excellence to championing employee wellbeing. Your deep understanding of how employee well‑being intersects with service quality will be pivotal in driving our mission forward. At the heart of our mission is person‑centred care, and your role is the catalyst for making it a vibrant reality.
What We Offer
Join a team where relationships matter! We look for individuals who thrive on building meaningful connections and are dedicated to enhancing the wellbeing of both our employees and the people we support. If you have a proven track record in delivering exceptional care and excel in people management, this is the perfect opportunity.
Your Next Career Move
Whether you are an Assistant Team Manager or an experienced support worker with a passion for leadership, this role offers the ideal platform for career progression.
About the Role
The Action Group values diversity in our workforce and welcomes applications from all sections of the community. As a Disability Confident Leader organisation, we particularly encourage applications from people with disabilities, and offer a guaranteed interview for anyone who meets the essential criteria for the role. We also strongly encourage and welcome applications from people from minority ethnic backgrounds and other underrepresented groups. If you require any adjustments to take part in the recruitment process, please let us know, and we will do our best to support you.
As part of our recruitment process, candidates who have lived outside the UK for more than 12 months in the last 10 years will need to provide a Criminal Convictions Certificate (or equivalent) from the relevant country or countries. The cost of obtaining this certificate will be the candidate’s responsibility. This is a regulated role and requires PVG Disclosure Scotland membership for adults and children. All applicants must be at least 18 years old.
For further information on our recruitment process, please see the links below.
Key Responsibilities
Leadership
* Support and develop a team of support workers, enabling them to lead on person‑centred goals through regular management contact time, practice observations, coaching, and skill development.
* Support the Depute Practice and Wellbeing Leader in developing appropriate skills to work locally with support workers.
* Uphold national care standards and SSSC Codes of Conduct.
* Foster positive and trusting relationships with individuals we support, their families, carers, and colleagues.
Practice Development and Compliance Monitoring
* Ensure compliance in organisational systems and processes related to service delivery (support plans, reviews, advocacy).
* Maintain continuous professional learning and development to achieve best practices.
* Collaborate with the Learning and Development team to deliver training programmes and workshops.
* Develop a culture of learning and innovation within the team.
Collaboration and Stakeholder Engagement
* Collaborate with internal and external stakeholders to create positive relationships that promote engagement, wellbeing, and practice development.
Staff Support and Advocacy
* Serve as a point of contact and advocate for staff, individuals we support, and their families.
* Provide confidential support to staff experiencing work‑related challenges or personal difficulties using a trauma‑informed approach.
Operations and Administration
* Work with the operational leader to ensure effective rota management and administrative tasks.
* Maintain high standards of record‑keeping, minute‑taking, and service‑based recording.
* Collaborate to ensure all support is delivered.
Qualifications and Skills
* Hold SVQ Level 3 or be able to work towards it.
* Achieve SSSC registration.
* Previous experience in social care.
* Demonstrate leadership and coaching skills focusing on staff wellbeing and practice development.
* Show a strong commitment to equality and a non‑judgmental approach.
* Solid understanding of Scottish legislation, guidelines, and best practices in social care.
* Excellent communication and interpersonal skills for cross‑level and external stakeholder engagement.
* Good organisational skills, managing multiple projects and competing demands.
* Demonstrate sensitivity, empathy, and discretion in all professional interactions.
* Requirement to participate in an on‑call rota.
* Exceptional written and verbal communication skills.
General Duties (applicable to all staff)
* Read and work in accordance with The Action Group’s Mission, Aims & Objectives, and current Business Plan.
* Manage your own work time effectively.
* Keep on top of paperwork and maintain organised filing systems.
* Treat everyone with consideration and respect.
* Ensure prompt, polite, and clear communication.
* Keep up to date and comply with all applicable policies and procedures.
* Promote and respect individual rights and responsibilities.
* Retain the highest standards of confidentiality.
* Assist managers and coworkers whenever possible.
* Take charge of your CPD and contribute to maintaining Investors in People standards.
* Be responsible for your work‑life balance.
About The Company
The Action Group was set up in 1976 by a group of parents and carers of people with learning disabilities and support needs. Over 45 years, we have campaigned for and provided high‑quality community services across Edinburgh and beyond.
Company Culture
The Vision: Families and individuals with support needs should have no barriers to their chosen lifestyle.
The Mission: To value, listen, and involve people so that every action is judged to be the best.
The Values: An ordinary life includes the 5 accomplishments inspired by John O’Brien, and these values are at the heart of the organisation.
Required Criteria
* SVQ Level 3 or SSSC registration.
* Experience in social care with a primary focus on staff wellbeing, practice development, and compliance monitoring.
* Strong values of equality and non‑judgment.
* A commitment to person‑centred practice and involvement of people we support.
* Professionalism and representing The Action Group professionally.
* In‑depth understanding of Scottish legislation, guidelines, and best practices.
* Excellent communication and interpersonal skills.
* Excellent written and verbal communication.
* Ability to use Microsoft packages and knowledge of a rota management system.
* Ability to work in partnership and share information with stakeholders.
* Strong organisational skills and ability to manage multiple projects.
* Demonstrated leadership and coaching with focus on staff wellbeing.
* Desire for self‑development and continual learning.
* Empowering others with motivation, encouragement, and constructive feedback.
* Sensitivity, empathy, and discretion.
* Maintains confidentiality.
* Builds and maintains relationships.
* Willingness to take part in an on‑call rota.
* Home working role with expectation of agile work and collaboration.
Desired Criteria
None specified.
Closing Date
Thursday 5th March, 2026
Contract Type
Fulltime
Salary
Starting from £31,500.11 Yearly
For further information or to apply, please contact recruitment@actiongroup.org.uk or call 0131 285 5207.
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