Job Title: Repairs Planner
Location: Finsbury Park, London
Rate: £17.84 per hour (Umbrella PAYE)
Hours: 40 hours per week
Contract: Temporary to Permanent
Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Finsbury Park.
This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives.
Key Responsibilities
- Scheduling and planning repair and maintenance appointments for operatives.
- Managing and optimising diaries to ensure efficient delivery of repair works.
- Liaising with tenants, operatives, subcontractors, and internal departments.
- Monitoring the progress of jobs and rearranging appointments where necessary.
- Updating and maintaining accurate records on internal systems.
- Handling inbound and outbound calls relating to repairs and maintenance requests.
- Ensuring service levels and performance targets are met.
- Providing excellent customer service at all times.
Requirements
- Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role.
- Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable.
- Strong administrative and organisational skills.
- Excellent communication and customer service abilities.
- Experience using scheduling or workforce management systems.
- Ability to work effectively under pressure and manage a high volume of tasks.
What Our Client Offers
- £17.84 per hour (Umbrella PAYE).
- Full-time position, 40 hours per week.
- Opportunity to secure a permanent position following a successful temporary period.
- Stable, long-term work with an established social housing contractor.
- Supportive team environment and ongoing development opportunities.
