Job Description The Payments Fraud Strategy Manager is responsible for designing, delivering and optimising the fraud strategy for the launch and ongoing management of a new Virtual Credit Card (VCC) product. This includes defining end-to-end fraud & financial crime controls across customer-present (CP) and customer-not-present (CNP) transactions, authorisation metrics, managing scheme compliance, configuring transaction monitoring rules, and ensuring Fraud & Financial Crime risks are effectively mitigated as the business moves from a closed-loop to open-loop issuing environment. The role will work closely with Compliance, Product, IT, Operations, Scheme Partners (Visa/Mastercard) and third-party fraud technology vendors to ensure a safe, compliant and commercially viable launch. You’ll be responsible for: Leading the design and delivery of the VCC fraud risk framework across CNP, cross-border and tokenised transactions Defining and optimising fraud control strategy, including real-time monitoring, behavioural rules, SCA enforcement and token security Establishing fraud risk appetite, setting thresholds for losses, declines, false positives and customer friction Owning fraud and financial crime system requirements, ensuring effective integration of data, authorisation feeds and scheme signals Designing and tuning fraud detection rules and supporting the development of AI/ML capabilities Ensuring compliance with scheme requirements (VFMP, EFM), managing scheme relationships and reporting obligations Defining end-to-end fraud operations, including alert handling, escalation, authentication journeys and customer outcomes Supporting the build, readiness and capability of Fraud Operations teams ahead of launch Acting as the fraud SME within product development, embedding risk mitigation across product design and customer journeys Maintaining fraud governance, policy and MI, and presenting risk insight to key stakeholders and committees Leading fraud readiness and go-live activity, including testing, certification and rule calibration Driving post-launch optimisation, monitoring emerging threats and continuously improving control effectiveness