Complex Care Coach
Children's Residential Home - Eversfield, Eastbourne
£34,000 pre-probation | £35,000 post-probation | Full-time
We are recruiting experienced, confident residential childcare professionals to join a new high-risk, complex needs children's home in Eastbourne. This service will support young people with significant emotional, behavioural and mental health needs, and as such we are only recruiting at an advanced level.
As a Complex Care Coach, you will be paid at Team Leader salary due to the complexity of the home, but the focus of the role is hands-on, therapeutic care and modelling exceptional practice on the floor.
The Young People You'll Support May Present With
High-risk and challenging behaviours
Significant emotional dysregulation and trauma histories
Learning disabilities, autism and ADHD
Mental health needs including self-harm and crisis behaviours
Poor attachment experiences and boundary difficultiesYour Role as a Complex Care Coach
Provide consistent, trauma-informed care in a high-risk environment
Model calm, confident responses to complex and challenging behaviours
Act as a role model and informal mentor to less experienced staff on shift
Support young people with routines, regulation, emotional safety and daily living
Follow and contribute to robust care plans, risk assessments and behaviour support plans
Maintain high safeguarding standards and accurate documentation
Work collaboratively with managers, professionals and the wider team
Contribute to building a strong, stable culture within a brand-new serviceWhat We're Looking For
Minimum 2 years' experience in children's residential care
Level 3 Diploma in Residential Childcare or Young Peoples Workforce
Proven experience supporting children with complex needs, severe mental health and challenging behaviour
Confident, emotionally resilient and able to remain calm under pressure
Strong safeguarding knowledge and professional judgement
Reliable, consistent and values-led in practice
Full UK driving licence (ideal)Working Pattern
SuperCare offer a consistent staffing model to support work-life balance and stability! You can choose from either:
Day shifts: 1 day on / 2 days off, 7:30am - 10:30pm
Waking night shifts: 2 nights on / 2 nights off, 10:00pm - 8:00amWhy Join SuperCare?
Team Leader level salary due to complexity of the role
Well-resourced, well-supported service with clear boundaries and expectations
Pension scheme, performance bonus and clear progression pathways
36 days of in-person advanced training per year.
Fully funded Level 5 qualifications in Leadership and Management.
Private healthcare and 24/7 GP access.
Competitive over-time rates
Well being and therapy package and gym stipend.
Free parking and use of company vehicles.
Opportunity to be part of a new service from the ground upThis role is suited to confident, experienced candidates who want to work in a challenging but well-supported environment, where standards are high and teamwork truly matters.
Next Steps
If you're passionate about supporting young people with learning disabilities and want to help shape our brand-new home from day one, we'd love to hear from you.
To learn more about our mission and values, visit (url removed)
#INDEastbourne