A leading international engineering organisation is seeking a skilled and motivated Field Service Engineer to join its team based in Omagh. This hands-on role is pivotal in delivering high-quality service and support to customers both on-site and in the workshop. The successful candidate will be responsible for routine maintenance, repairs, troubleshooting, commissioning, and training across a range of heavy machinery and equipment. This includes both the companys proprietary product lines and other industry equipment. KEY RESPONSIBILITIES Coordinate service requirements, preparing necessary parts, tools, and materials for repair, maintenance, and servicing activities. Maintain open communication with customers and dealers, providing updates on service progress. Diagnose equipment faults using diagnostic tools and identify necessary repairs or component replacements. Perform mechanical adjustments and repairs using hand and power tools. Conduct routine maintenance tasks, including cleaning, inspection, and lubrication. Fit and calibrate components, incorporating design upgrades or retrofit modifications as required. Install and commission new equipment at customer sites. Deliver both in-house and on-site service and support. Ensure accurate recording of time, labour, and parts used for internal and external service jobs. Confirm machine performance meets quality standards post-repair or commissioning. Support warranty investigations and provide feedback to improve product design and performance. Uphold high health & safety standards, following all relevant legislation and company policies. Provide technical assistance to customers and internal teams via email, phone, or in person. Assist with R&D and quality initiatives, contributing to product improvement and fault analysis. Liaise with engineering and design teams regarding technical concerns and improvement opportunities REQUIREMENTS Proven hands-on experience (2 years) in equipment diagnostics, repair, and maintenance. An educational background in Mechanical or mechatronic engineering is advantageous. Strong mechanical aptitude and familiarity with diagnostic and service tools. Ability to interpret technical documents, drawings, and procedures. Willingness to travel regularly, including overnight stays and weekend work as required. Valid clean driving licence and an up-to-date passport are essential. Comfortable working in a fast-paced, high-quality production and service environment In return for a competitive salary, pension, healthcare, holidays and lots more! For more information, please call or email Skills: Repair install service maintain