What's the role?
We’re looking for a driven and motivated individual to join us as an Internal Sales Account Manager team, based in our Head Office in Manchester.
But this is no ordinary sales job, as ours is a uniquely high-performing and supportive working culture.
Who is Hilti?
At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.
Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day
What does the role involve?
As an Internal Sales Account Manager you'll:
1. Use consultative telephone selling techniques to support a range of your construction customers within a defined territory and trade, to find out how we can best meet their business needs.
2. You’ll be managing your own time, so you’ll need drive and motivation to keep striving for your targets.
3. Developing clear strategies to extend your customer-base by building relationships with your most engaged customers.
4. You’ll also need a keen attention to detail to ensure that data quality on the customer platform is of the highest standard.
5. Develop clearly formulated strategies, using your trade knowledge, to achieve sales targets and generate measurable contributions to your customers and our profitability.
6. Establish clear and consistent pricing within your territory and those passed over to other team members to ensure sustainable profitable growth and will follow up on all leads to turn them into business opportunities and generate leads when field or technical input is needed.
93% of our people say they’re proud to work for Hilti, thanks to the quality of our products and the way we look after our people.
What do we offer?
We really value our people and we've worked hard to develop a reward package that reflects this. Some of our benefits include:
7. Genuine career advancement (more than 80% of all leadership roles are filled internally)
8. 6% employer pension contributions
9. Private Health Insurance and Employee Assistance Programme
10. 33 days' holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually
11. Paid leave to work on charitable projects
12. Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback
13. Different ways to work flexibly, including working from home and compressed hours
14. Employee resource groups focused on gender, mental health, race, disability, LGBTQ+ and sustainability topics
15. Trips to locations such as Milan, New York and global HQ for high performers across all teams
Our Regional Head Office is based at Circle Square in Central Manchester, where we are located a short walk from Oxford Rd train station and St Peter's Square tram stop. We offer a hybrid working pattern between the office and home and different ways to work flexibly so please feel free to talk about what flexibility means to you at your interview.
What you need is:
16. Proven Sales or Account Management experience
17. Excellent telephone manner and an ability to build rapport quickly over the telephone
18. Good communication skills, with the ability to relay information at all levels within the organisation
19. Self-driven, proactive attitude and highly motivated to achieve results
20. Ability to learn new ideas/products and implement quickly
21. Ability to work with other team members to grow the business
22. Support the increasing competency of our solutions via other sales teams
23. Ability to proactively drive the working relationship with internal and external team members