About the Company
Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. 25 years later we have pioneered an industry and are just getting started. We broaden our vision beyond diabetes to empower people to take control of health, offering personalized actionable insights aimed at solving important health challenges. Improving human health is at the core of everything we do.
You must have the Right to Work in the UK. Sponsorship is not available for this role.
Meet The Team
The EMEA Applications team is a small but rapidly growing IT group responsible for supporting and delivering a wide range of changes — from minor updates to larger enhancements — across our core business systems. These systems include Oracle Fusion, Salesforce.com, and Oracle Service Cloud, all connected through a microservices‑based integration framework.
Our team primarily supports the Order‑to‑Cash process, which requires close collaboration with colleagues in Sales, Operations, Supply Chain, and Finance. We also work closely with development teams located in Europe, the United States, and Asia.
Where You Come In
This role manages the teams that support our commercial applications and their integrations. The main systems include Salesforce for order entry, Fluent for Order Management, our custom-built e‑commerce platform, and integration technologies such as EDI and Java‑based microservices.
Responsibilities
* Line management duties including recruitment, goal setting, and performance management.
* Task coordination supporting the Technical Delivery teams and 3rd party development partners.
* Liaise with managers/leads of global shared teams to coordinate project deliverables.
* Work alongside the Production Support Manager to support incident and request resolution SLAs.
* Work closely with the Technical Delivery Analyst and IT Project Managers to provision application development capability throughout project lifecycles.
* Provide Test Leads with defect management support for incidents, enhancements, and project test cycles.
* Work alongside the Production Support Manager on production releases.
* Work alongside the Environments Lead to ensure environments for all workstreams are managed effectively.
* Work with global technical architecture teams to represent EMEA business and regional IT needs.
* Ensure compliance with global IT policies, standards, and processes.
* Work with Team Leads to ensure all relevant technical documentation is up-to-date and managed effectively.
What Makes You Successful
* Minimum 5 years’ experience managing applications and or integrations teams.
* Line management responsibilities including recruitment, performance management and talent development.
* Comprehensive knowledge of all aspects of various Waterfall / Agile / Hybrid SDLC processes.
* Vendor Management, incl Statements of Work, Budgeting, Invoicing etc.
* Experience of IT application support processes (ITIL).
* Experience of Salesforce essential, Service-Now and JIRA or equivalent desirable.
* Excellent written/oral communication and relationship management skills.
* Drive and enthusiasm with ability to see the bigger picture.
* Ability to work flexibly in a demanding and fast paced environment.
* Worked in global setting dealing with multi‑discipline teams in multiple time zones.
Preferred Qualifications
* Functional knowledge of Order to Cash (O2C) processing including e-Commerce.
* Experience of java based microservices beneficial.
* Exposure to Oracle Service Cloud and Oracle Fusion beneficial.
What You’ll Get
* A front row seat to life‑changing CGM technology.
* Learn about our brave #dexcomwarriors community.
* A full and comprehensive benefits program.
* Growth opportunities on a global scale.
* Access to career development through in‑house learning programs and/or qualified tuition reimbursement.
* An exciting and innovative, industry‑leading organization committed to our employees, customers, and the communities we serve.
Travel Required
5-15%
Experience And Education Requirements
Typically requires a Bachelor’s degree and a minimum of 8-10 years of related experience.
Flex Workplace
Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
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