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Despatch manager

Branston
Christian Aid Mission
Despatch manager
Posted: 3 October
Offer description

Join to apply for the Despatch Manager role at Christian Aid Mission

Despatch Manager
Shift- Monday- Friday 08:00-17:00
Location- Onsite, Lincoln
Salary- £45,428 per annum

Are you an experienced leader in despatch operations looking for your next challenge in a fast-paced FMCG environment? We’re looking for two Despatch Managers across our Prepared and Mash divisions to lead and manage our despatch function in each factory, ensuring efficient operations that meet customer, quality, and safety standards while inspiring and leading a high-performing team.


The Opportunity

As Despatch Manager, you’ll play a pivotal role in ensuring orders are fulfilled accurately and on time, resources are optimised, and operations meet both internal and external standards including BRC and customer audits. You’ll also be a key voice in driving continuous improvement across our despatch processes.


What You’ll Be Doing

* Leading the Despatch department to meet health & safety, quality, and efficiency targets
* Downloading customer orders and planning vehicle despatches
* Managing trailer/equipment availability and fleet asset maintenance
* Monitoring KPIs to drive cost control and labour efficiency
* Ensuring compliance with audits, training, and SOPs
* Coordinating with internal teams, contractors, and customers to maintain service levels
* Managing offsite storage operations during peak periods, ensuring efficient use of external facilities and seamless coordination with internal teams
* Overseeing the department’s MHE (Materials Handling Equipment), tracking and trending spend including repairs and servicing, and identifying opportunities for cost savings
* Leading initiatives to improve performance in areas such as equipment utilisation, operational efficiency, and reliability
* Championing BranstonsHow We Do Business values every day


What You’ll Bring

* Preferred: Minimum 2 years in a management role within FMCG
* Essential: Proficient in Microsoft Office and email communication
* Essential: Excellent leadership, communication, and people-management skills
* Essential: A proactive, organised mindset with a strong focus on operational excellence and team development


Benefits

* 4.5 working week, finishing at 12:30pm on a Friday
* Company bonus scheme
* Enhanced pension contributions
* Life Assurance & critical illness cover
* Onsite Parking
* Discounts platform
* Long service celebrations
* Employee Assistance Programme
* Free fruit & potatoes
* Electric salary sacrifice car scheme
* Flu vaccines
* Refer a friend scheme


Why Join Us?

You’ll be part of a business that values integrity, continuous improvement, and team spirit. We invest in our people and offer plenty of opportunities for professional development and career progression.

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