Overview
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Base pay range
Location: Thorpe Park
Hours: Full time, part time, weekends & holidays
Contract Type: Seasonal, until November 2025
Responsibilities
* Checking Guests In & Out of the Cabins
* Stocking the Cabins Shop
* Correctly storing luggage and taking it to the Cabins for arrival guests
* Ensuring KPI surveys are filled out by all guests checking out of the Cabins
* Making sure standards are kept to their highest level by completing the daily & weekly check list in full
* Cleaning all guest areas overnight to ensure it is ready for the next day’s operation
* Effectively dealing with guests feedback or minor issues
* Showing integrity and responsibility when handling guest property and following procedure regarding guest belongings
* Providing guests with all the correct information about their stay at Thorpe Shark Cabins
Qualifications & Experience
* No previous experience required, just enthusiasm and eagerness to learn
* Show being guest-obsessed by being positive and helpful
* Demonstrate a collaborative, customer-focused approach
Benefits
* Merlin Magic Pass: 20 free tickets for you, your family and friends to Merlin Attractions worldwide
* 25% discount in retail shops and restaurants
* 40% discount online off LEGO, and more
* Free bus from Staines station for all employees
* Fortnightly pay
* Free staff parking
* Ongoing training & development for longer-term career at Merlin
* Access to Perks at Work with 30,000+ national & local employee discounts
Contact for any questions or to request reasonable adjustments due to disability or medical condition: recruitment@thorpe-park.co.uk
Pay Range
GBP £12.35/Hr.
Miscellaneous
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Design, Art/Creative, and Information Technology
* Industries: Entertainment Providers
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