People Business Partner - Birmingham area
Join to apply for the People Business Partner - Birmingham area role at The Ivy Collection
Our iconic restaurants are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We have an excellent opportunity for a People Business Partner to join the team as the Ivy brand continues to grow and expand.
The People Business Partner is responsible for delivering proactive, commercially focused HR support to a group of restaurants within The Ivy Collection, Ivy Asia & Harry’s portfolio. Acting as a trusted advisor to Operations Directors and General Managers, the PBP drives people strategies that enable exceptional guest experiences, high-performing teams, and sustainable business growth.
This is a field-based role, ideally located in or around the Birmingham area, with occasional travel to sites across the Midlands, as well as to Dublin and Belfast.
Key Responsibilities
* Build strong relationships with Operational Leaders (FOH & BOH) and Senior Restaurant leaders across your region
* Act as the first point of contact for senior leaders on HR matters, coaching and influencing to drive people and performance outcomes
* Translate business goals into aligned people plans, ensuring HR initiatives add value to operational delivery
* Partner with resourcing teams to support attraction strategies for high-volume and management recruitment
* Drive succession planning and internal talent pipelines to reduce dependency on external hires
* Support retention by analysing turnover trends, engaging with exit/engagement data, and shaping action plan
* Lead on complex ER cases (grievances, disciplinary, capability, absence), ensuring consistency, fairness, and compliance with employment law
* Coach managers to build capability in handling employee relations at site level
* Partner with Learning & Development to identify needs and deliver local solutions
* Support the annual performance review cycle, pay and bonus processes, and recognition initiatives
* Collaborate with finance and operations to align workforce planning with budget and sales forecast
* Partner on organisational change (openings, restructures, TUPE, integration of new sites)
Key Skills Required
* Proven HR generalist/business partner experience in multi-site, fast-paced hospitality, retail, or leisure
* Strong knowledge of UK employment law [if applicable: exposure to Republic of Ireland preferred]
* Demonstrated experience in employee relations and coaching operational leaders
* Analytical and commercial mindset – able to use data to shape people strategy
* Confident communicator and influencer with credibility at senior level
* Resilient, adaptable, able to balance strategic projects with hands-on problem solving
* Passionate about hospitality, people, and delivering exceptional employee and guest experiences
Benefits & rewards
* 50% discount for you and up to 3 friends when you dine in our restaurants
* 30% discount in the wider group restaurants
* Competitive industry pay
* Career development and training, including Apprenticeships
* Extra holiday allowance for length of service, up to 5 extra days after 5 years
* Access to discounts on 100s of retailers, health, entertainment, travel & more
Location
* Birmingham
About us
Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Human Resources and Strategy/Planning
Industries
* Hospitality and Retail
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