Overview
We are looking for a Ward Clerk to join Ward 10 Frailty Unit, working to support two areas of the ward. The successful candidate will be welcoming and act as the focal point of administrative communications for the Ward, taking all telephone enquiries, personal callers/visitors and directing patients where necessary.
Responsibilities
* Provide a courteous, efficient and professional ward clerk service, contributing to support patient care from admission, transfer or discharge.
* Be the first contact point for all ward visitors and members of the multi-professional team; demonstrate good interpersonal skills.
* Work flexibly, applying a methodical approach to a varying workload in a fast-paced, pressurized environment.
* Be self-motivated, with excellent communication/interpersonal skills; able to work on your own or as part of a busy team with deadlines.
* Support administrative duties and frontline reception duties as required.
Requirements / Qualifications
* Well-organized, enthusiastic individuals with NHS clerical experience desirable; administrative and keyboard skills advantageous.
* Excellent telephone manner; able to deal efficiently with members of the public and all hospital staff disciplines.
About the organisation and benefits
* Listen to why colleagues think we are a great place to work! - https://bit.ly/3DNEQfD
* As part of Buckinghamshire Healthcare NHS Trust (BHT) family, benefits include learning and development opportunities, flexible and agile working, NHS benefits such as generous annual leave entitlement, pension and access to NHS discount schemes.
* Health and wellbeing services to promote a healthy, happy workforce.
* Committed to inclusion and belonging; diverse backgrounds encouraged; dignity and respect in the workplace; diversity improves outcomes.
* Vision: provide outstanding care, support healthy communities and be a great place to work. Mission: provide personal and compassionate care every time. CARE values: collaborate, aspire, respect and enable.
Additional information
* For a comprehensive list of responsibilities and duties, refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
* Internal applicants: secondment option; endorsement/support of line manager required prior to application.
* If you require assistance submitting online application due to a disability, contact bht.recruitment@nhs.net quoting the vacancy reference number.
* This advert closes on Monday 15 Sep 2025.
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