Job Introduction
In a Nutshell
We’re a group of fabulous Hotels and Venues set in beautiful countryside and our hotels are full of great people… A great team.
We are actively seeking a Conference and Banqueting Waiter/ Waitress to help make our events run effortlessly (whether they are conferences, weddings, meetings or private celebrations).
Our guests frequently comment on our friendly and hospitable team who can’t be faulted, who deliver impeccable service, accommodating their every need. (Just take a look at Trip Advisor - Do you fancy joining this team?)
Role Responsibility
Lots to do but lots of fun
As a Conference and Banqueting Assistant you will be responsible for making sure the rooms are set up for the various functions, and help to meet the needs during the event. This will involve assisting the team in shifting furniture, setting up tea and coffee stations, assisting in lunch and dinner service, restocking supplies, assisting and directing the guests, and clearing away afterwards.
The Ideal Candidate
Are you right for us?
1. A passion for the details – this is about getting it right for guests.
2. If you have done this kind of work before that is an advantage but not essential.
3. Confident communicator – It is important to know that everything is taken care of.
4. Your day will consist of 8.5 hours, (half an hour for lunch), equates to 40 hours a week.
Package Description
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
5. Competitive salary, benefits and we pay above the Real Living Wage.29 days holiday (increasing with length of service)We operate a discretionary service charge system.50% Discount on food and beverage across all Exclusive propertiesReally big discounts of room nights across all Exclusive propertiesEAP provided by HospitalityActionHospitalityEssentials discount platform — giving you access to 1,000+ shopping discounts, cashback deals, and online exercise, wellbeing & finance guidesMeals on duty provided for freeRecognition and rewards schemeAccess to our learning platform including great training and development programs.Free gym access + where available dedicated classes.B Corp accredited and commitment to improving our People, Product and Planet.Free downloads to newspapers, magazines and booksCycle to work scheme
About the Company
Are we right for you
Like any hotel group we expect a lot but we’ll give a lot to get the right people. There are 4 things we look for:
6. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
7. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
8. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
9. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.