Freelance Senior People & Culture Consultant (Staff Retention & Workforce Scaling)
Start: Monday, 1 December 2025; End: 3-month contract (strong likelihood of extension); Rate: £750 day; IR35: Inside IR35 (must use an Umbrella company, not a Sole trader or Ltd); Location: London; Work pattern: 5 days per week (2 days on‑site, 3 days remote); Schedule: Full-time, Monday – Friday.
Client: Global public services
About the Role
A large, complex service‑led organisation is looking for an experienced Senior People & Culture Consultant to lead a project focused on reducing staff attrition and improving long‑term workforce stability. You'll design, implement and evaluate retention solutions that directly improve employee welfare and support workforce scale‑up. This is a strategic, delivery‑focused role requiring someone who has operated at a senior level and has demonstrable evidence of running retention and recruitment‑related transformation projects.
What You'll Do
* Lead the end‑to‑end design of workforce retention strategies across high‑volume service teams.
* Diagnose root causes of attrition using data, interviews, engagement insights and operational inputs.
* Develop scalable, evidence‑based solutions that reduce turnover and improve long‑term employee welfare.
* Implement practical interventions that can be adopted by operational, HR and leadership teams.
* Work closely with People, Operations, Transformation, Finance and Leadership stakeholders.
* Build clear frameworks, models and playbooks that can be replicated and scaled across teams.
* Track, measure and report the impact of retention initiatives (e.g., turnover reduction, stability improvements, cost savings).
* Act as senior project manager – owning timelines, delivery, governance and stakeholder communication.
* Provide expert guidance on workforce planning, recruitment processes, retention risk and employee experience.
What You'll Bring
* Proven experience delivering staff‑retention or attrition‑reduction projects.
* Background in improving employee welfare and workforce stability.
* Experience designing solutions that help organisations scale.
* Senior‑level strategic capability with hands‑on delivery skills.
* Strong stakeholder management across People, Ops and Leadership.
* Confident project manager able to lead a multi‑team work stream.
*Rates depend on experience and client requirements.
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