National Account Manager (FMCG) – THG Nutrition
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About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio includes brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD and Cult Beauty, forming our THG Beauty and THG Nutrition businesses. From Manchester to New York, we’re powered by a team of over 2500 people who work together and think BIG.
Location: Manchester HQ, ICON, WA15 0AF. Reporting: B2B Sales Director. Brand: Myprotein (within THG Nutrition & Wellness).
About THG Nutrition & Wellness: home to trusted names in wellbeing and nutrition, including Myprotein (world’s largest online sports nutrition brand) and its brands Myvegan, Myvitamins and MP Activewear.
Why be a National Account Manager at Myprotein? You’ll drive high-growth opportunities across top-tier grocery customers, manage a high-value P&L, shape the B2B retail strategy, and work in a fast-paced, performance-driven environment backed by THG Nutrition.
Responsibilities
* Manage a dedicated portfolio of UK Grocery accounts, ensuring profitability, customer satisfaction, and achievement of growth targets.
* Own delivering key commercial objectives within assigned customers, aligning activities with the business strategy through proactive stakeholder management.
* Assess customer product mix to improve profitability (PPU) and support marketing initiatives such as complexity reduction and cost-optimised product recommendations.
* Develop and maintain customer joint business plans ensuring alignment with priorities.
* Lead negotiations with buyers to secure optimal distribution and fixture space, prioritising profitable and high-volume SKUs.
* Manage relationships across commercial, technical, and product development teams in a matrix environment.
* Maintain forecast accuracy in line with account targets; collaborate with demand planner to support CSL and stock targets and feed into financial planning.
* Conduct annual reviews of customer account plans during budgeting for the upcoming year.
* Implement promotional plans within trade investment budgets and evaluate ROI on promotions.
* Provide accurate rolling monthly sales forecasts and deliver a refined monthly demand plan.
Skills and experience
* 3+ years in Account Management within Food & Beverage or Grocery Retail.
* Strong understanding of the UK retail landscape with a track record of commercial growth.
* Knowledge or interest in sports nutrition, health, or wellness products.
* Excellent communication and presentation skills; ability to influence stakeholders.
* Strong analytical and problem-solving abilities with data-driven decision-making.
* Ability to manage multiple projects in a fast-paced environment.
* Collaborative and relationship-focused with experience building key customer partnerships.
* Proactive, solutions-oriented mindset with ownership of initiatives.
Benefits
* Career development: bespoke development programmes and upskilling with an industry-leading training provider.
* Enhanced leave: 25 days + bank holidays; enhanced maternity/paternity pay; compassionate leave; buy-back; volunteer leave.
* Wellbeing: in-house GP and CBT therapist, 24/7 EAP via Bupa, on-site gym and physio.
* Other perks: tech salary sacrifice, subsidised transport, staff discounts, on-site shop/barber, referral bonuses up to £1000, anniversary gifts at 5 and 10 years.
THG is proud to be a Disability Confident Committed employer. If invited to interview, please indicate any reasonable adjustments needed. THG is committed to a diverse and inclusive environment and welcomes applications from all communities.
Note: THG aims to review and respond to applications within 14 days. For questions about applications, please contact the Talent team.
Job details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Technology, Information and Internet
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