Location: Chandlers Ford, Hampshire Hours: Monday to Friday 9am – 530pm We are seeking professional, ambitious, career minded individuals to join our expanding team on a full-time basis. We offer an excellent set of benefits and the ability to offer a long-term career path. About Us We are a Commercial Insurance broker offering a range of products, with a focus on understanding our customer's needs and finding the most appropriate cover at the most competitive price. Quality of service is fundamental to our belief, as is providing our colleagues with a supportive, professional, and fun working environment. The Role: You will be responsible for handling a book of small renewals every month. Our customers have individual needs and therefore require bespoke policies to meet their unique set of circumstances, which will require you liaising with insurers to ensure we provide the best possible solution for our customers. You will spend most of your time on the phone speaking to our existing customers and insurers whilst navigating them through their renewal journey. It's a fast-paced environment and the ability to organise and manage your workloads is key to being successful in this role. Training • 6 week Training plan • Ongoing training via monthly 121's, Team Training and External support • Continuous development via Industry recognised training system, minimum one course per month covering topics across relevant Insurance regulation • Support to complete industry qualifications where desired Key Responsibilities: To renew commercial insurance products Upsell and cross sell at every opportunity To identify and maximise sales opportunities and overcome any objections to close the sale Embrace and comply with company values by incorporating the Customer Charter promises Work towards targets and SLA's The Ideal Candidate Excellent communication skills