Do you enjoy speaking with people on the phone?
Do you have an eye for numbers and the ability to perform financial calculations related to someone's income?
Are you naturally inquisitive, open to challenges and able to simplify ways of working?
Join an employer who encourages you to grow and develop with a great benefits package and many wellbeing incentives!
A bit about the job:
We are currently expanding our team of Claims Assessors within our Income Protection Claims Team. Our purpose is to support a portfolio of customers, helping in their time of need. The support you will provide may be pre-absence, during absence, during return to work, or throughout longer term or permanent absences and may take the form of telephony support, arranging treatment, assessing a claim for benefit or all the above.
Many of the absences you manage will be complex, sensitive and require high levels of empathy; the nature of our work means that you are often supporting individuals that are undergoing treatment, financial difficulties, and sometimes life-changing circumstances.
100% office attendance will be required for a minimum of 6 months and then potential of some home working dependent on progression in line with Step progression framework.
Skills a...