Great opportunity to join established business in their Customer Service team as a Customer Service Coordinator. Duties will include ensuring a positive customer experience by managing enquiries via email and phone, resolving any issues promptly, coordinating communication across departments including sales, logistics, technical support and operations and maintaining accurate customer records. The coordinator supports daily operations within the customer service team and helps optimize processes to enhance service quality. The successful applicant will ideally have previous customer service and administration experience. Computer literate with Microsoft Office essential. Sage X3 and AI experience advantageous (but not essential). Apply now immediate interviews and start available. Salary £competitive plus bonus and benefits